Know before you go: indoor recreation centres

Updates and notices

Effective November 24, new mandatory restrictions are in place:


  • Activity time slots: recreational swimming (including kids pool); recreational skating
  • Programs: swimming lessons, group fitness classes (dryland/aquatics), sport programs and skating lessons (child/youth), dance and drama programs
  • Facility bookings: Arenas, pools, gymnasium, racquet courts, indoor fields

Activities that remain OPEN

  • Wellness centres (including personal training).
  • Lap swim and aquatic walking lanes
  • Indoor fitness tracks
  • Programs: Visual Arts at Smeltzer House and Gallery@501, Preschool and private XC-ski lessons at Strathcona Wilderness Centre
  • Cross-country skiing, snowshoeing, walking trails, parks, playgrounds, toboggan hills and off-leash dog parks

Read the full news release.

Visiting a recreation centre

  • NEW: masks or face coverings are now required in the wellness centre common areas and during low intensity activities. Please note, guests are able to remove their masks while engaging in high intensity, physical activity as determined by their own health and fitness level.
  • NEW: masks or face coverings must be worn by anyone 3 years of age and older in all Strathcona County indoor facilities.

Effective Nov 24 - new mandatory restrictions FAQ

Customer Service Representative smiling at the front desk in the Ardrossan Recreation Complex.

Non-medical masks required

As part of Strathcona County’s efforts to stop the spread of COVID-19, non-medical masks (face coverings) are required for people (3 years of age and older) entering all County-owned buildings (including recreation centres) and transit.*

The safety of our guests and staff remains our top priority. Some services may change as we continue to adapt to Alberta Health guidelines. 

Pre-book and pre-pay for your activity time slot

To visit an indoor recreation centres, you must pre-book your activity time slot. No walk-in visitors will be permitted without a pre-booking. 

  • Pre-book and pre-pay for your activity time slot with Recreation Online or by calling the recreation centre you wish to visit. If you wish to use credit on account, you must phone any recreation facility to use. Those in a caregiver role (assistant/aide) need to book a time slot as well. Please phone a recreation centre to coordinate.
  • Time slots range from 60 minutes to 90 minutes depending on the activity.
  • Activity time slots are available for:
    • Wellness centres - Millennium Place, Ardrossan Recreation Complex and Glen Allan Recreation Complex
    • Indoor tracks - Millennium Place and Ardrossan Recreation Complex
    • Racquet courts (CLOSED) - Glen Allan Recreation Complex (regular court fees apply)
    • Recreational skating (CLOSED)- Millennium Place, Ardrossan Recreation Complex and Glen Allan Recreation Complex
    • Swimming / aquatic activities - Emerald Hills Leisure Centre and Kinsmen Leisure Centre
      • Lap swimming 
      • Aquatic walking lanes
        Recreational swimming (CLOSED)
      • Kids pool only - (CLOSED) call 780-464-2112 to book your activity time slot for the kids pool 
  • Registered programs (ex. preschool and visual arts) are also available but not included in the activity time slot passes or bookings. You can register for a single class or a 6 week session (fitness is temporarily unavailable). Programs (if available) are located at:
    • Millennium Place
    • Ardrossan Recreation Complex
    • Glen Allan Recreation Complex
    • Emerald Hills Leisure Centre
    • Kinsmen Leisure Centre
    • Strathcona Wilderness Centre
    • Smeltzer House
    • Gallery@501
  • You can cancel your activity time slot before it begins and receive a credit on your account by calling the recreation centre.
  • You can only visit the area you have registered for (e.g. if you booked for the wellness centre, you can not visit the pool).
  • Each individual attending the facility with you must have a pre-booked time slot as well. 
  • You can come to the facility at any time during your time slot, but you must leave at the end of it, regardless of what time you arrived. (e.g. If you book 9 a.m. to 10:30 a.m. you must leave by 10:30 a.m. even if you arrive at 9:45 a.m.)
  • After each time slot, staff will sanitize equipment and clean the area for the next group. 
  • Use of the gymnasium, indoor fields, or dry surface spaces is not included in activity time slots. These spaces must be booked by calling 780-416-7252 or by emailing (CLOSED)

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Pricing and passes

You can purchase a single activity time slot, buy a package of 10, or get a one month pass. All passes are non-transferrable.

  Single visit 10-visit One-month
Tots under 2 Free Free Free
Child (2-12 years) $4.00 $36.00 $23.25
Youth (13-17 years) $5.50 $49.50 $39.25
Adult (18-64 years) $7.00 $63.00 $49.00
Senior (65 years +) $5.50 $49.50 $39.25
  • 10-visit activity time slot packages can be purchased with a 10% discount. This package can only be used for the ​facility and activity it was purchased for and is available at For additional packages for family members, please call a recreation centre.
  • A one month (30 day) pass is available at the same rate as the Millennium Card. This pass can be purchased by calling a recreation centre (not available online) ​and can be used at any facility location. Learn more.
  • To support the changes in service levels, Millennium Cards that were put on hold will continue to remain on hold with no payments being taken until further notice.

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Before your visit: answer the COVID-19 pre-screening questions 

You've booked your time slot and you're ready to go but wait! Do you have any of the following symptoms? If you have any of the symptoms listed below, you are not permitted to enter any recreation centre. 

You may cancel your booking by calling the recreation centre before it begins and receive a credit on your account.

  • Fever
  • Cough (new cough or worsening chronic cough)
  • Shortness of breath or difficulty breathing (new or worsening)
  • Runny nose
  • Sore throat
  • Chills
  • Painful swallowing
  • Stuffy nose
  • Headache
  • Muscle or joint aches
  • Feeling unwell, fatigue or severe exhaustion
  • Gastrointestinal symptoms (nausea, vomiting, diarrhea or unexplained loss of appetite)
  • Loss of sense of smell or taste
  • Conjunctivitis, commonly known as pink eye

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When you arrive

  1. Welcome! Arrive no more than 10 minutes before your scheduled time slot. Come dressed to participate in your activity and bring a pre-filled, labelled water bottle (water fountains are only available as bottle fills). Wallet lockers, washrooms, and locker  rooms are available. Access to the showers is available to only those who are using the pool.  
  2. When you arrive please head to the nearest front desk. For your safety and the safety of our staff, you will notice that we have installed plexiglass partitions and our staff may be wearing masks and gloves. 
  3. Masks are required for guests 2 years of age or older and must be worn in all common areas. Once you arrive at your activity space (ex. your spot in a group fitness class), you may remove your mask. 

    NEWGuests must now wear their mask or face covering while in all common areas of the wellness centre and during low intensity activities. Guests are able to remove their mask or face covering while actively engaged in high intensity physical activity. The intensity level of an activity is determined at the discretion of each guest, based on their personal health and fitness level. If you choose to remove your mask during your high intensity exercise, you must put your mask back on after you finish your activity at that station.

    Continue to maintain a physical distance of 2 meters (6 feet) from anyone outside of your family or cohort. (Masks are not permitted for use during swimming activities.)
  4. Use the hand sanitizer provided. 
  5. Answer the pre-screening questions and follow all posted signage. 
  6. Show proof of your booking and payment. 
  7. Head to the location of your activity, program or booking within the facility. 
  8. Avoid touching any communal surfaces and wash or sanitize your hands. Hand sanitizer and sanitizing wipes will be available in all facilities.
  9. Be mindful of others. Maintain physical distancing, keep 2 metres (6 feet) away from all individuals who are not from your household or cohort. Follow all Alberta Health Services gathering restrictions. 
  10. Leave the facility as soon as your time slot has ended. Please note that no loitering is permitted. Staff will begin cleaning and sanitizing the area for the next set of guests. 

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Frequent questions

Wellness Centre at Glen Allan Recreation Complex.


Target re-opening dates and details

  • Millennium Place aquatic centre - targeted re-opening mid January (currently under construction)
  • Indoor playgrounds, youth lounges and childminding services - closed until further notice
  • Whirlpools, saunas and steam rooms - closed until further notice


Last updated: Friday, November 27, 2020
Page ID: 50803