Crisis contact numbers

24-hour supports

Call 9-1-1 if you need immediate emergency help.
Call or text 9-8-8 for Suicide Prevention Support Service
Call 2-1-1 for information and referral to community, social, health and related government services in Alberta.
Alberta Health Services Help in Tough Times - resources and services available to help you or someone you know

Emergency	9-1-1
Alberta Health Services Access (24/7) Adult addiction and mental health crisis and central intake	780-424-2424
Alberta Health Services Children and Mental Health Crisis/Mobile Response Team (8:30 a.m. - 11:30 p.m. Monday to Sunday)	780-407-1000
Alberta Health Services Mental Health Helpline (24/7) Information and referrals	1-877-303-2642
Alberta Children's Services Child Abuse Hotline (24/7)	1-800-387-5437
Alberta Health Services Addiction Help Line (24/7) Information and referrals	1-866-332-2322
Alberta Supports Emergency Income Support Contact Centre (24/7)	1-866-644-5135
Bullying Help Line (24/7, call, text or chat online)	1-877-352-4497 Get help
Canadian Mental Health Association (CMHA) Distress Line (24/7)	780-482-4357
Canadian Mental Health Association (CMHA) Rural Distress Line	1-800-232-7288
A Safe Place (24/7) Family violence crisis line and shelter	780-464-7232
Family Violence Information Line (24/7)	780-310-1818
Health Link Alberta (24/7)	8-1-1
Kids Help Phone (24/7, call, text or chat online)	1-800-668-6868, 'CONNECT’ to 686868 Urgent help
RCMP Complaints Line (24/7)	780-467-7741
Sexual Assault Centre of Edmonton (9 a.m. to 9 p.m.) Support and Information Line	780-423-4121
Strathcona County Elder Abuse Line (24/7)	780-464-7233

Cyberbullying

Cyberbullying help: NeedHelpNow.ca, an initiative of the Canadian Centre for Child Protection , is intended to provide information to youth who have been negatively impacted by a sexual picture/video being shared by peers.

Additional resources

1. Abuse or violence (emotional, physical, financial, sexual)
Permanent link to Abuse or violence (emotional, physical, financial, sexual)
Abuse or violence (emotional, physical, financial, sexual)
- Zebra Child Protection Centre 780-421-2385
  - Support for children who have experienced abuse
- RCMP Bullying and Cyberbullying
  - Information about bullying and how to report it
2. Affordable services
Permanent link to Affordable services
Affordable services
- Alberta Supports 1-877-644-9992
  - Information and application for programs, support and services.
- Strathcona County Family and Community Services 780-464-4044
  - Providing a variety of services for individuals and families, including counselling, subsidized transit and recreation, support, programs and more.
- Strathcona County Community Mediation Society 780-464-8445
  - Mediation and conflict resolution services with trained facilitators for Strathcona County residents.
- Legal Aid Alberta 1-866-845-3425
  - Legal services at reduced cost to low-income persons in need of assistance with legal matters.
3. Drugs and alcohol
Permanent link to Drugs and alcohol
Drugs and alcohol
- National Institute on Drug Abuse for Teens
  - Information and strategies for talking to teens about drug and alcohol use for parents and educators
- Talking with Your Teen about Vaping Tip Sheet
  - Information about vaping for parents along with a tip sheet for how to discuss vaping with your teen
- Cannabis Talk Kit
  - Online tool for talking to your teen about cannabis
4. Food and nutrition
Permanent link to Food and nutrition
Food and nutrition
- Strathcona Food Bank 780-449-6413
  - Providing food hampers to Strathcona County residents in need. Strathcona Food Bank hours:
    - Monday to Friday from 9 a.m. to 12 p.m. (except statutory holidays)
    - Thursday evenings from 4:30 p.m. to 7 p.m.
    - Saturday mornings from 10:30 a.m. to 1 p.m.
  - Appointments must be booked by phone.
- WECAN Food Basket Email familyresourcenetwork@strathcona.ca to discuss pickup/delivery and payment options.
  - Provides three cuts of fresh meat, three kinds of seasonal fruit and three kinds of seasonal veggies for $35 ($15 for produce, $20 for meat).This service is for anyone and is a significant discount from major grocery stores. Members pay a $5 annual fee.
5. Health
Permanent link to Health
Health
- Strathcona Health Centre 780-342-4600
  - Health services for individuals, children and families including community health nursing, immunization services, dental health, speech and language services and neurodevelopmental assessments.
- Teaching Sexual Health
  - Learn how you can prepare for and start the conversation about sexual health with your child.
- Fine healthcare
6. Income, benefits and subsidies
Permanent link to Income, benefits and subsidies
Income, benefits and subsidies
- Alberta Child Health Benefit 780-427-6848
  - Benefits covering children's health expenses for families with low incomes.
- Recreation Access Program (Everybody Gets to Play) 780-464-4044
  - Increasing access to recreation services for residents who have a limited income, with opportunities for drop-in and registered programs.
7. LGBTQ2S+
Permanent link to LGBTQ2S+
LGBTQ2S+
- The altView Foundation
  - Support for LGBTQ2S+ youth and adults and their friends and families in Sherwood Park, Fort Saskatchewan, and Camrose.
- Supportive Parents
  - altView’s information and resource page for parents and caregivers.
- PFLAG
  - Support and advocacy for LGBTQ2S+ people and their friends and families.
- Alberta Government - GSA
  - Information and resources concerning GSAs.
- Pride Centre of Edmonton
  - Support for LGBTQ2S+ people in the Edmonton region
8. Mental health
Permanent link to Mental health
Mental health
- CASA 780-400-2270
  - Provides mental health assessment and treatment to infants, preschoolers and school age children
- Anxiety Canada
  - Information and resources for understanding and coping with anxiety
- Teen Mental Health: Parents
  - Resources and information designed to help you support the ones you love, while ensuring you take care of yourself while doing so
9. Pregnancy and parenting
Permanent link to Pregnancy and parenting
Pregnancy and parenting
- The Family Resource Network
  - The FRN provides programs and services for families with children and youth ages 0-18. This includes programs to support healthy child developments, reliable parenting information and connection to other local resources.
- La Leche League 780-478-0507
  - Breastfeeding information and support
- New Moms Network 780-413-7980
  - Sessions for women to connect with other new moms and learn about their child's health and development. Available in Edmonton and the surrounding community
- Strathcona County Early Intervention Program 780-640-9401
  - Provides support ,education and information to families of children with developmental concerns or disabilities, including attention, movement, feeding, speech, hearing and interaction with others.
- Robin Hood Association 780-467-7140
  - Home-based, family-centred support services for families with a child experiencing delays in development.
10. Social media
Permanent link to Social media
Social media
- Common Sense Media
  - Reviews of new apps, games, and websites for parents and teachers.
- Digital Citizenship Guide for Parents
  - Support for parents in teaching youth about digital citizenship from the Government of Canada.
- Media Smarts
  - Resources and research for parents and teachers on media and digital literacy.