Welcome to Family and Community Services. We are glad you are here.

Please note that Family and Community Services will be closed on Friday, September 30th 2022 to recognize 'National Day for Truth & Reconciliation' 

Our offices will close at 4:30 p.m. on Thursday, September 29th 2022 

Family and Community Services is open to support you with staff on site and services available over the phone at 780-464-4044.

We are located on the second floor, 401 Festival Lane.

 Need help now? Crisis numbers

  • Monday, Wednesday and Friday 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m. 

  • Tuesday and Thursday 8:30 a.m. to 12 p.m. and 1 p.m. 8 p.m. 

  • Counsellors are available on Mondays, Wednesdays and Fridays from 8:30 a.m. to 4:30 p.m. Tuesdays and Thursdays from 1 p.m. to 8 p.m.  Please note FCS is closed between 12 p.m. - 1 p.m. daily.

If you need urgent assistance, please call the Distress Line at 780-482-4357 or call 211.


Are you feeling anxious, frustrated, or overwhelmed? Stressed about money, parenting, relationships or not sure where to start? Call Family and Community Services at 780-464-4044.

Support your well-being. Check out free online programming, workshops and services available for adults and seniors, youth parents/caregivers, counselling and support services.

Need help now? Crisis numbers

Last modified: Sept. 23, 2022, 2:36 p.m.

Family and Community Services (FCS) is offering walk-in, virtual and telephone counselling in its efforts to help residents feel safe, supported and connected. 

Residents are invited to phone FCS at 780-464-4044 or visit us on the second floor of the Community Centre to access counselling.

We know life can be tough, from financial stress to job loss to domestic violence, we all need support at times. Many of us have seasons where we feel uncertain, anxious, isolated, irritable, lonely or are grieving. The counselling team is here to support you.

No appointment is needed. Call and you will be connected to the next available counsellor. 

For resources and activities that support your mental health, visit strathcona.ca/wellbeing

Welcome Ukrainians

Our community is watching the crisis in Ukraine with heavy hearts. Strathcona County stands with Ukraine and welcomes newcomers to our community.  

If you are a Ukrainian who has come to Strathcona County, welcome. There are local services to support you getting settled here.

Newcomer Connecter Events are free events with a meal and speakers. You’ll connect with other newcomers and learn how to access support.

Transit and Recreation Subsidies Available: Ukrainians arriving in Strathcona County under the Canada Ukraine Emergency Authorization for Travel are eligible for recreation and transit subsidies. Subsidies are available to Ukrainian individuals displaced by the conflict and entering Canada on or since Feb. 24, 2022.

If you have any questions, please call Family and Community Services at 780-464-4044.

Counselling questions

Address: Family and Community Services
Second Floor, East Wing Community Centre
401 Festival Lane
Sherwood Park, AB T8A 5P7
Phone: 780-464-4044
Fax: 780-449-1220
Email: familyandcommunity@strathcona.ca

Related topics

Last updated: Friday, May 20, 2022
Page ID: 38559