Solutions Navigation: finding the right support services for you

Get the help you need.

Family and Community Services, counselling and support services is at the Community Centre (2nd Floor, East Wing Community Centre, 401 Festival Lane)

Public parking information

Effective Thursday, October 31, 2019 Family & Community Services street entrance at 501 Festival Ave will be closed to the public.
To access FCS please use the main entrance at 401 Festival Lane, elevator 1 and 2, and the adjoining staircase.

PLEASE NOTE: Family and Community Services will be closed on;
December 25, 26, 27, 2019.
Jan 1, 2020
Feb 17, 2020
April 10 and 13, 2020

Limited hours: December 20 (8:30 a.m. to 12 noon – last walk in at 10:30 a.m.)
December 24 (8:30 a.m. to 2 p.m. – last walk in at 12 noon)
December 31 (8:30 a.m. to 2 p.m. – last walk in at 12 noon),

Need help now? Crisis support numbers

Sometimes life is complicated.

Navigators support individuals and families through life’s challenges. Navigators work with you to identify your goals and strengths, create an action plan, build skills and access community resources.

Navigators can help with: 

  • Parent, youth, adult, senior and family school liaison supports and outreach.
  • Skill building
  • Finances
  • Subsidies (transit, recreation, tax and more)
  • Housing
  • Forms and applications

Our Solutions Navigators work collaboratively with the Counselling team to connect you to community services and resources. You are welcome to call in advance or walk in.

For: Everyone

Cost: Free

New Hours

* Please arrive at least 90 minutes prior to office closing to see a Solutions Navigator.

Monday

8:30 a.m. to 4:30 p.m. * 

Tuesday

8:30 a.m. to 8 p.m.*

Wednesday

8:30 a.m. to 8 p.m.*

Thursday

8:30 a.m. to 8 p.m.*

Friday

8:30 a.m. to 4:30 p.m.*

 

OR visit us at Millennium Place near the south entrance by the rink and soccer fields

Tuesday  4 p.m. to 8 p.m.
Thursday  4 p.m. to 8 p.m.

 

FAQs

Family and Community Services
Address:
Second floor, East Wing Community Centre
401 Festival Lane
Sherwood Park, AB T8A 5P7
Phone: 780-464-4044
Fax: 780-449-1220
Email: FamilyandCommunity@strathcona.ca

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Last updated: Wednesday, November 27, 2019
Page ID: 50263