Solutions Navigation: finding the right support services for you

Are you feeling anxious, frustrated, or overwhelmed? Stressed about money, parenting, relationships or not sure where to start? Call Family and Community Services at 780-464-4044.

Family and Community Service (FCS) call-in hours:

  • Monday, Fridays: 8:30 a.m. to 4:30 p.m.
  • Tuesday, Wednesday, Thursday: 8:30 a.m. to 8 p.m.

Some in-person services can be accessed by first calling 780-464-4044 to schedule a session. We continue to review the option for walk-in services and will update this website as walk-in services become available.

Family and Community Services will be CLOSED on Thursday, September 30, 2021 in observance of the National Day for Truth and Reconciliation.

Our call line (780-464-4044) will re-open Friday, October 1, 2021 at 8:30 a.m. If you need urgent assistance, please call the Distress Line at 780-482-4357 or call 211.

Support your well-being. Check out free online programming, workshops and services available for adults and seniors, youth parents/caregivers, counselling and support services.

Need help now? Crisis numbers

Last Modified: Sept. 15, 2021, 4:09 p.m.

Sometimes life is complicated.

Navigators support individuals and families through life’s challenges. Navigators work with you to identify your goals and strengths, create an action plan, build skills and access community resources.

Navigators can help with: 

  • Parent, youth, adult, senior and family school liaison supports and outreach.
  • Skill building
  • Finances
  • Subsidies (transit, recreation, tax and more)
  • Housing
  • Forms and applications

Our Solutions Navigators work collaboratively with the Counselling team to connect you to community services and resources. You are welcome to call in. 

For: Everyone

Cost: Free


Family and Community Services
Second floor, East Wing Community Centre
401 Festival Lane
Sherwood Park, AB T8A 5P7
Phone: 780-464-4044
Fax: 780-449-1220

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Last updated: Thursday, August 12, 2021
Page ID: 50263