Welcome to Family and Community Services. We are glad you are here.
Family and Community Services is open to support you with staff on site and services available over the phone at 780-464-4044.
We are located on the second floor of the East Tower at 401 Festival Lane.Â
 Need help now? Crisis numbers
Regular hours :
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Monday, Wednesday and Friday 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.Â
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Tuesday and Thursday 8:30 a.m. to 12 p.m. and 1 p.m. 8 p.m.Â
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Counsellors are available on Mondays, Wednesdays and Fridays from 8:30 a.m. to 4:30 p.m. Tuesdays and Thursdays from 1 p.m. to 8 p.m.  Please note FCS is closed between 12 p.m. - 1 p.m. daily.
If you need urgent assistance, please call the Distress Line at 780-482-4357 or call 211.
Support your well-being. Check out free online programming, workshops and services available for adults and seniors, youth parents/caregivers, counselling and support services.
Need help now? Crisis numbers
On this page
Solutions navigation
Sometimes it’s hard to know where to start, especially if you’re feeling overwhelmed.
Give us a call at 780-464-4044 or stop by Family and Community Services to speak with a Solutions Navigator. Knowledgeable and helpful staff are available to listen to your challenges, help you figure out solutions and identify your goals and strengths. By using an action plan, building upon your skills and accessing other community resources we can help you through some of life’s difficult times. Support is available for people of all ages and situations whether you are a senior, youth, family or individual.
With navigation support you can:
- Guide the process, share your story and receive helpful information along the decision making journey
- Access financial supports and housing information advocacy
- Receive help to untangle complicated situations and figure out next steps together
- Apply for subsidies including reduced transit rates, recreation access, tax rebates and more
- Obtain support with filling out forms and applications
- Have a caring individual who will sit beside you to listen, understand and help you to further your goals
Our Solutions Navigators work collaboratively with the Counselling team to connect you to community services and resources. You are welcome to call in.Â
For: Everyone
Cost: Free
Welcome letter
This is provided to individuals that walk-in or call-in to Family and Community Services. This document welcomes them and gives information about what they can expect in their visit. Â
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Transit and recreation subsidies
- Learn more about transit subsidies
- Learn more about recreation subsidies
If you have any questions, please call Family and Community Services at 780-464-4044.
FAQs
Contact us
Family and Community Services
Address:
Second floor, East Wing Community Centre
401 Festival Lane
Sherwood Park, AB T8A 5P7
Phone: 780-464-4044
Fax: 780-449-1220
Email: familyandcommunity@strathcona.ca