Are you feeling anxious, frustrated, or overwhelmed? Stressed about money, parenting, relationships or not sure where to start? Call Family and Community Services at 780-464-4044.

Family & Community Services is open to support you with staff on site and services available over the phone:

  • Monday, Wednesday and Friday 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m. 

  • Tuesday and Thursday 8:30 a.m. to 12 p.m. and 1 p.m. 8 p.m. 

  • Counsellors are available on Mondays, Wednesdays and Fridays from 8:30 a.m. to 4:30 p.m. Tuesdays and Thursdays from 1 p.m. to 8 p.m.  Please note FCS is closed between 12 p.m. - 1 p.m. daily.

If you need urgent assistance, please call the Distress Line at 780-482-4357 or call 211.


Support your well-being. Check out free online programming, workshops and services available for adults and seniors, youth parents/caregivers, counselling and support services.

Need help now? Crisis numbers

Last modified: May 24, 2022, 8:26 a.m.

Sometimes it’s hard to know where to start, especially if you’re feeling overwhelmed.

Give us a call at 780-464-4044 or stop by Family and Community Services to speak with a Solutions Navigator. Knowledgeable and helpful staff are available to listen to your challenges, help you figure out solutions and identify your goals and strengths. By using an action plan, building upon your skills and accessing other community resources we can help you through some of life’s difficult times. Support is available for people of all ages and situations whether you are a senior, youth, family or individual.

With navigation support you can:

  • Guide the process, share your story and receive helpful information along the decision making journey
  • Access financial supports and housing information advocacy
  • Receive help to untangle complicated situations and figure out next steps together
  • Apply for subsidies including reduced transit rates, recreation access, tax rebates and more
  • Obtain support with filling out forms and applications
  • Have a caring individual who will sit beside you to listen, understand and help you to further your goals

Our Solutions Navigators work collaboratively with the Counselling team to connect you to community services and resources. You are welcome to call in. 

For: Everyone

Cost: Free

Welcome Ukrainians

Our community is watching the crisis in Ukraine with heavy hearts. Strathcona County stands with Ukraine and welcomes newcomers to our community.  

If you are a Ukrainian who has come to Strathcona County, welcome. There are local services to support you getting settled here.

Newcomer Connecter Events are free events with a meal and speakers. You’ll connect with other newcomers and learn how to access support.

Transit and Recreation Subsidies Available: Ukrainians arriving in Strathcona County under the Canada Ukraine Emergency Authorization for Travel are eligible for recreation and transit subsidies. Subsidies are available to Ukrainian individuals displaced by the conflict and entering Canada on or since Feb. 24, 2022.

If you have any questions, please call Family and Community Services at 780-464-4044.

FAQs

Family and Community Services
Address:
Second floor, East Wing Community Centre
401 Festival Lane
Sherwood Park, AB T8A 5P7
Phone: 780-464-4044
Fax: 780-449-1220
Email: familyandcommunity@strathcona.ca

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Last updated: Friday, May 20, 2022
Page ID: 50263