Two women and a youth getting out of the bus

On-demand Transit survey #2 now available

On-demand Transit is still in pilot and we need to hear from our rider what they think of the current service.
We encourage all On-demand users to take 3-5 minutes to respond to our second survey. Take the survey here.
Survey runs Nov. 20 - Dec. 3, 2023

Your feedback does make a difference. After our first survey in 2022, we changed our app and service provider. Help us continue to make on-demand transit a better service for our community.


Last modified: Nov. 22, 2023, 8:01 a.m.

Take Part; Take Transit! Join over 1.5 million riders (annually) who let our professional operators take them where they need to go. We have the province’s first fleet of double-decker buses, along with local, local on-demand service (starting June 26, 2022), and commuter service into Edmonton and an accessible transit (Mobility Bus) service. We’re happy to have you along for the ride!

Transit Link at 780-464-RIDE (7433)
Ask it, report it or suggest it using County Connect

Customer service hours: 
Monday to Friday: 7 a.m. to 7 p.m.
Saturday: 8 a.m. to 12:15 p.m. and 1:15 p.m. to 4:30 p.m.

Need a taxi? Accessible taxi? Limo? Shuttle? Find out how we make sure your vehicle for hire experience is safe for you and your driver.

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Last updated: Wednesday, November 22, 2023
Page ID: 49998