On-demand Transit survey #2 now available
On-demand Transit is still in pilot and we need to hear from our rider what they think of the current service.
We encourage all On-demand users to take 3-5 minutes to respond to our second survey. Take the survey here.
Survey runs Nov. 20 - Dec. 3, 2023
Your feedback does make a difference. After our first survey in 2022, we changed our app and service provider. Help us continue to make on-demand transit a better service for our community.
Take Part; Take Transit! Join over 1.5 million riders (annually) who let our professional operators take them where they need to go. We have the province’s first fleet of double-decker buses, along with local, local on-demand service (starting June 26, 2022), and commuter service into Edmonton and an accessible transit (Mobility Bus) service. We’re happy to have you along for the ride!
Customer service hours:
Monday to Friday: 7 a.m. to 7 p.m.
Saturday: 8 a.m. to 12:15 p.m. and 1:15 p.m. to 4:30 p.m.
Need a taxi? Accessible taxi? Limo? Shuttle? Find out how we make sure your vehicle for hire experience is safe for you and your driver.