Policing and enforcement

Service modifications effective March 17, 2020

Dial 9-1-1 only in an emergency. Operational Communications Centres are open and available for emergency calls. Service modifications are in response to helping reduce the risk of COVID-19 infection in our community.

New! Citizens can now report select crimes online. All reports will be followed up with a phone call by a police officer within five (5) business days. Criteria for the incident to be reported online is available on the Alberta RCMP Online Crime Report page.

1. Front counter service at the Strathcona County RCMP/Enforcement Services detachment is not available until further notice.

- Only essential services will be provided; to speak with an RCMP employee directly, call 780-467-7741.
- Motor vehicle collisions can be reported Monday through Friday, 7:30 a.m. to 6:30 p.m. by phoning 780-467-7741.
- Assistance will be provided over the phone if possible; if your request requires personal contact, you may be asked to wear a mask provided by the RCMP, while in the detachment.
- If you need officer assistance and believe you may be ill, please advise during the phone conversation so our officers can be prepared ahead of time.
- Employees may wear extra personal protection like a face mask.
- Only fingerprinting and Criminal Record checks that are time sensitive for critical employment are currently being processed. Non-urgent requests will be available at a later date.
- Apply for an alarm permit online via ePermits
- Dog licence renewal has been extended indefinitely. Issuing new dog licences has been temporarily suspended.

2. Taxi permits and licences will be extended indefinitely. New taxi licences and permits have been put on hold.

3. Payment of parking tickets issued by Enforcement Services has been extended until further notice.

Police officers in front of Festival Place

We’re working hard to provide a climate of safety for our residents and businesses to flourish. Find out about Emergency Services, RCMP and Enforcement Services. Our teams work closely with the community to prepare and respond to emergencies, educate and enforce bylaws – including safe driving practices,  responsible dog ownership and a Fire Smart community.

If you notice suspicious activity, please speak up. Call the 24 hour complaint line to report your concern.

Emergency: 9-1-1

24 hour complaint line: 780-467-7741

Phone: 780-467-7749
Fax: 780-449-1265

Enforcement Services
Phone: 780-449-0170
Fax: 780-449-1265

911 Bison Way
Sherwood Park, Alberta T8H 1S9

Hours of operation:

RCMP and Enforcement Services related information and requests are now available as a single point of service at the front counter.

Outside of listed hours, the public can access help using the after-hours public phone inside the front door of the detachment.

  • Main Reception - Front Desk hours of operation are as follows:
    Monday to Friday, 7:30 a.m. to 6:30 p.m.
    (Closed weekends and statutory holidays)
  • Criminal records/Security Clearance Services
    Monday to Friday, 7:30 a.m. to 6 p.m.
  • Fingerprint Services
    Tuesday, Wednesday, Thursday, 7:30 a.m. to 11:30 a.m. - 1:00 p.m. to 3:30 p.m.

Notice: Strathcona County RCMP & Enforcement Services will no longer provide Criminal Record/Security Clearance Checks and Fingerprint Services for residents of the City of Edmonton.  We will continue to provide these services to all residents of RCMP jurisdictions, along with fingerprint services for federal agency requests to all residents, regardless of where they reside. 

New residents to Strathcona County: If your government ID does not reflect your new Strathcona County address, another document must be provided at time of application confirming the address. I.E. bank statement, utility bill. 

Related topics

Last updated: Monday, June 08, 2020
Page ID: 50079