Houselessness is a complex issue. Strathcona County works collaboratively with local and regional partners to address this challenge and support community safety and well-being.

Get support

If you are currently houseless or at risk of becoming houseless and looking for support, please call 780-464-4044 or visit our Solutions Navigation staff on the second floor at the Community Centre (401 Fesitval Lane, Sherwood Park). Solutions Navigators will listen to you and help connect you with supports including:

• Financial and housing support

• Non-perishable food

• Hygiene products and baby items

• Winter clothing

• Transit and recreation options

• Help completing government forms and applications

• Counselling

Give support

If you are concerned about an individual or encampment, please reach out to RCMP and Enforcement Services 24-hour non-emergency line at 780-467-7741. RCMP and Enforcement Services staff actively respond to individuals experiencing houselessness and connect them with Family and Community Services for support, while ensuring County signage, laws and bylaws are followed.

Find additional resources

• Find information and links to affordable services in Strathcona County.

• Find a list of local food pantries and food resources in Strathcona County through Food Finder Strathcona.

• Learn more about housing affordability and resources in Strathcona County.

Houselessness Outreach Pilot project

In the 2026 budget, Council approved funding for a three-year Houselessness Outreach Pilot project that will further support people at risk of, or currently experiencing, homelessness.

As part of this pilot, Family and Community Services has hired a Community Outreach Navigator. Working closely with RCMP and Enforcement Services, the Community Outreach Navigator provides direct support and proactively engages with unhoused individuals and those at risk of losing their housing. This position also plays a key role in working with regional partners to ensure individuals get the essential support and services they need.

The Community Outreach Navigator is available by referral from Family and Community Services and RCMP and Enforcement Services. To connect individuals with support, contact Family and Community Services at 780-464-4044 or RCMP and Enforcement Services 24/7 non-emergency line at 780-467-7741.

In addition to the Community Outreach Navigator, work is also underway to identify the level of need for services like transportation, wellness checks and outreach activities outside of standard operating hours.

Updates regarding this pilot project will be shared on this webpage; check back for more information.

References and resources

Housing Outreach Pilot What We Heard Summary (327.8 KB) – feedback gathered through targeted engagement sessions with community organizations and partners to support the development of the pilot.

Houselessness Supports Process Map (1.5 MB) - referral pathways and information for individuals and businesses to connect individuals experiencing houselessness with support.