Arc

Arc is the new electronic payment card system used in the region for transit riders.

Arc is currently available for adult, youth and student riders. Senior and Subsidy users will launch at a later date.

Youth and Student riders can pick up a free Arc card from a Transit Terminal beginning September 25, and start paying towards a monthly fare cap on October 1, 2023

To learn more about Arc, or if you have questions or concerns, visit myarc.ca or call the Arc call centre at 780-1-888-302-0001.

With an Arc card users have monthly fare caps. With caps users won't pay more than a maximum each month for either commuter or local service based on their profile type. We suggest keeping at least a $4 balance in your Arc purse to avoid seeing either a low balance warning (yellow) or a deny travel warning (red) near the end of each month.

Youth and Student monthly caps are only available for riders that register their Arc cards. To register and apply for a concession profile, visit an in-person service centre or go on-line to myArc.ca.  

Children 12 years of age and under ride free when accompanied by a fare paying passenger.

SC Transit adult paper tickets (commuter and local) must be used by December 31, 2023. Unused tickets will not be refunded or exchanged and are no longer valid effective January 1, 2024.

SC Transit Youth Commuter and Youth Local monthly paper passes will no longer be available for purchase effective October 18, 2023 as all riders will be transitioned to Arc.

SC Transit Youth/Senior Commuter and Youth/Senior Local paper tickets will continue to be available until after Senior's have transitioned to Arc.

Senior fares

• Senior fares apply for those who are 65 years of age or older.

Cash fares

Cash fares are the same for adults, seniors and youth. You can pay your fare with cash in the exact amount. Drivers cannot give change.

Mobility Bus fares

• Mobility Bus tickets and monthly passes are valid on conventional Strathcona County buses. Learn  about using the Mobility Bus service.
• Mandatory attendants travel for free when identified by a health care practitioner as required, and documented on the application form.
• You can pay your fare with cash in the exact amount. Drivers cannot give change.

When and where to buy

• You can buy your Arc card or load value to it:
  • in-person at the terminals
  • MyArc
  • at various retail locations or
  • using an Arc vending machine

Customer service hours

• Bethel Transit Terminal, 650 Bethel Drive - view map
  Monday to Friday: 7 a.m. to 7 p.m.
  Saturday: 8 a.m. to 12:15 p.m. and 1:15 p.m. to 4:30 p.m.
  Sunday: Closed
   
• Ordze Transit Centre, 970 Ordze Road - view map
  Last two working days and the first working day of every month.
  7 a.m. to 10:30 a.m. and 3 p.m. to 6:15 p.m.

• Buy paper passes or tickets at either Transit Terminal during their regular customer service hours.
   
• Subsidized passes are sold at either Transit Terminal or at the Family and Community Services (FCS) office.
   
• Buy Mobility Bus passes and tickets:
  • In-person at the Transit terminals

Advantage Parking at Bethel

• $35 per month
• 100 passes available

Learn more about the Advantage Parking program at the Bethel Transit Terminal.

Subsidized fares

Residents who have limited income may qualify for Subsidized fares. For more information contact Family and Community Services at 780-464-4044.

Transfers

Sometimes your trip may require a transfer between different buses or services (LRT). Strathcona County Transit works with our regional partners in Edmonton and St. Albert to help you reach your destination.

Your transfer fee will depend on the type of paper pass or ticket you are using and where you are traveling. Your transfer fee is paid in cash to the operator once you board the transferring bus. Please use the charts below to determine your transfer fee, and remember to request a paper transfer as your proof of payment. If using an Arc card, the transfer fee is deducted directly from the Arc purse and determined by the transfer rules between agencies. If using an Arc ticket, transferability is based on the validity of the product loaded.

Effective February 1, 2022 

Strathcona County Transit paper passes, tickets and transfers

Customers using Edmonton Transit System (ETS) paper passes, tickets and transfers on Strathcona County buses

Customers using St. Albert Transit (StAT) paper passes, tickets and transfers on Strathcona County buses

Other passes