Taxis and limousines

In this section

In this section

Taxis and limousines

Vehicle for Hire Bylaw

As of July 1, 2017, the new Vehicle for Hire Bylaw (30-2016) is in effect and replaces the Taxi Cab Safety Bylaw (20-2013), due to significant changes in the vehicle for hire industry. The new bylaw is in line with regional vehicle for hire practices and requirements.

This bylaw’s intent is to ensure public safety and consumer protection for both customers and service providers in the vehicle for hire industry.

Disclaimer

This webpage has been prepared for educational purposes only and does not constitute legal advice. Strathcona County assumes no responsibility for the use of the information on the website.

As of July 1, 2017, vehicle for hire owners and drivers working within Strathcona County must obtain the necessary permits, which are valid for one year from date of issuance. The annual Vehicle for Hire Permit fee is $450 and the Driver’s Permit fee is $50 (exceptions apply).

Taxis, limousines and accessible taxis must have a Vehicle for Hire driver's permit and vehicle permit to operate in Strathcona County.

Information on this page

Frequently asked questions

  • 1. Why did the Taxi Safety Bylaw need replacing?

    This new bylaw replaces the previous Taxi Cab Safety Bylaw due to significant changes in the vehicle for hire industry. The new bylaw is now in line with regional vehicle for hire practices and requirements. In addition, the new bylaw provides incentive for operating accessible taxis in Strathcona County by charging $0 for accessible permit fees.

  • 2. When does the Vehicle For Hire Bylaw come into effect?

    The new Vehicle for Hire bylaw comes into effect on July 1, 2017. Applications will be accepted beginning June 1, 2017. Please allow five business days for processing the application. Once approved, these permits will be in effect as early as July 1, 2017.

  • 3. What if my existing permit expires after July 1?

    If you have a valid permit that isn’t expired, it automatically transitions to the new Vehicle for Hire Bylaw permit (and will be due for renewal on its expiry date).

  • 4. What are the annual costs for permits?

     New! Vehicle for Hire fee Previous (Taxi Cab Bylaw) fee

     Driver’s permit

    i. Accessible taxi driver’s – $0 per year

    ii. Limousine and Taxi driver’s – $50 per year


    i. n/a

    ii. $100 for two years

    Vehicle permits

    i. Accessible taxi – $0 per year

    ii. Limousine – $450 per year

    iii. Taxi – $450 per year 

     

    i.  n/a

    ii. n/a

    iii. $450 per year  

    Permit replacement fee – $50$50
     Notice of Appeal filing fee – $150n/a
  • 5. What happens to my current Strathcona County taxi cab vehicle and driver permit?

    • On July 1, 2017, valid Taxi Driver’s Permits under the Taxi Cab Safety Bylaw (20-2013) will be deemed to be valid limousine and taxi driver’s permits under the new Vehicle for Hire Bylaw, until their original expiry date.
    • On July 1, 2017, valid Taxi Vehicle Permits under the Taxi Cab Safety Bylaw (20-2013) will be deemed to be valid taxi permits under the new Vehicle for Hire Bylaw, until their original expiry date.
    • As of July 1, 2017 requests or renewals for all permits must use the new Vehicle for Hire Bylaw application form.
    • For existing permits holders with a July 1 expiry date, you can apply for permits under the new Vehicle For Hire bylaw beginning June 1, 2017. Please allow five business days for processing the application. Once approved, these permits will be in effect as early as July 1, 2017.
  • 6. When does the new Vehicle for Hire permit expire?

    Vehicle for Hire permits expire one year from date of issue.

  • 7. I already have a permit from another municipality – can I operate in Strathcona County?

    Strathcona County Vehicle for Hire permits are not required if the holder has existing licence/permit/approval from another municipality that meets or exceeds the requirements of section 29 or 32 (as applicable) of Strathcona County Vehicle for Hire bylaw. Call Enforcement Services for more information at 780-449-0170.

  • 8. Why aren’t companies like Uber required to get permits to operate in Strathcona County?

    Drivers of Transportation Network Automobiles are regulated by the Alberta Transportation Network Companies Regulation (Alta Regulation 100/2016) and are not required to get a separate driver’s permit in Strathcona County.

  • 9. Where can I find out more information about accessible driver training?

    An accessible training program includes (1) disability awareness and sensitivity training designed to develop the knowledge and attitudes necessary to meet the diverse needs of passengers with disabilities, and (2) training on the skills necessary to operate an accessible taxi such as how to properly tie down a mobility aid.  Contact Enforcement Services for details about the training requirements.

  • 10. What are the fines?

    A person who contravenes the bylaw is liable to a fine. Fines range from $250 to $1,000, as established by the bylaw.

  • 11. Who can I call for more information?

    Further information on the Vehicle for Hire bylaw, including information on obtaining the necessary permits to operate a vehicle for hire in Strathcona County, is available by calling Enforcement Services 780-449-0170.

  • 12. How can I appeal a decision?

    Information on how to appeal a decision made under the Vehicle for Hire Bylaw is available online or by calling 780-464-8140.

Passenger information

  • 1. Why did the Taxi Safety Bylaw need replacing?

    This new bylaw replaces the previous Taxi Cab Safety Bylaw due to significant changes in the vehicle for hire industry. The new bylaw is now in line with regional vehicle for hire practices and requirements. In addition, the new bylaw provides incentive for operating accessible taxis in Strathcona County by charging $0 for accessible permit fees.

  • 2. How do I know if the vehicle or driver has proper permits?

    Under the bylaw, passengers can expect to view the vehicle for hire’s driver permit on or within the vehicle in a location visible to all passengers, or may be provided electronically through a mobile application. The licence plate will also count as a display of the vehicle permit.

  • 3. Why choose a permitted taxi or limousine?

    Permitted vehicles for hire are subject to regular mechanical inspection and permitted drivers must an RCMP Criminal Record check, an RCMP Vulnerable Sector check and proof of insurance coverage.

  • 4. Who can I call with safety concerns?

    To report a concern or suspected infraction related to the Vehicle for Hire bylaw, please contact Strathcona County Enforcement Services at 780-449-0170 or visit Enforcement Services at the RCMP detachment at 911 Bison Way in Sherwood Park.

  • 5. Why doesn’t the bylaw address cab fares?

    The Vehicle for Hire bylaw addresses safety-related issues of concern to taxi, accessible taxi, limousine drivers and passengers. As such, the bylaw does not regulate other elements of the taxi industry that are unrelated to the safety of drivers and passengers.

History

On July 1, 2017, the new Vehicle for Hire Bylaw (30-2016) replaced the Taxi Cab Safety Bylaw (20-2013), due to significant changes in the vehicle for hire industry. 

Last updated: Tuesday, June 19, 2018
Page ID: 49600