Taxis and limousines
Permits and licences extended
March 17, 2020
Vehicle for hire permits and licences will be extended indefinitely. New taxi licences and permits have been put on hold. This service impact is in response to helping reduce the risk of COVID-19 infection in our community.
Taxis, limousines and accessible taxis must have a Vehicle for Hire Driver's permit and a Vehicle permit to operate in Strathcona County. Permits are valid for one year from date of issuance. The annual Vehicle for Hire Permit fee is $450 and the Driver’s Permit fee is $50 (exceptions apply).
Information on this page
Frequently asked questions
What are the annual costs for permits?
New! Vehicle for Hire fee Previous (Taxi Cab Bylaw) fee
i. Accessible taxi driver's - $0 per year
ii. Limousine and Taxi driver's - $50 per year
ii. $100 for two years
i. Accessible taxi - $0 per year
ii. Limousine - $450 per year
iii. Taxi - $450 per year
iii. $450 per year
Permit replacement fee - $50 $50 Notice of Appeal filing fee - $150 n/a
2. When does the Vehicle for Hire permit expire?Permanent link to When does the Vehicle for Hire permit expire?
Vehicle for Hire permits expire one year from date of issue.
3. I already have a permit from another municipality – can I operate in Strathcona County?Permanent link to I already have a permit from another municipality – can I operate in Strathcona County?
Strathcona County Vehicle for Hire permits are not required if the holder has an existing accessible licence/permit/approval from another municipality that meets or exceeds the requirements of section 29 or 32 (as applicable) of Strathcona County Vehicle for Hire bylaw. This permit/licence/approval is only permitted if picking up an accessible fare in Strathcona County.
Call Enforcement Services for more information at 780-449-0170.
4. Why aren’t companies like Uber required to get permits to operate in Strathcona County?Permanent link to Why aren’t companies like Uber required to get permits to operate in Strathcona County?
Drivers of Transportation Network Automobiles are regulated by the Alberta Transportation Network Companies Regulation (Alta Regulation 100/2016) and are not required to get a separate driver’s permit in Strathcona County.
5. Where can I find out more information about accessible driver training?Permanent link to Where can I find out more information about accessible driver training?
An accessible training program includes (1) disability awareness and sensitivity training designed to develop the knowledge and attitudes necessary to meet the diverse needs of passengers with disabilities, and (2) training on the skills necessary to operate an accessible taxi such as how to properly tie down a mobility aid. Contact Enforcement Services for details about the training requirements.
A person who contravenes the bylaw is liable to a fine. Fines range from $250 to $1,000, as established by the bylaw.
Who can I call for more information?
Further information on the Vehicle for Hire bylaw, including information on obtaining the necessary permits to operate a vehicle for hire in Strathcona County, is available by calling Enforcement Services 780-449-0170.
How can I appeal a decision?
Information on how to appeal a decision made under the Vehicle for Hire Bylaw is available online or by calling 780-464-8140.
9. Is a permit required to operate accessible taxis in Strathcona County?Permanent link to Is a permit required to operate accessible taxis in Strathcona County?
No. An accessible taxi does not need a Strathcona County vehicle permit to operate in Strathcona County if it has a valid licence/permit/approval from another municipality that meets or exceeds the requirements set out in section 29 of the Vehicle for Hire Bylaw; and a person driving an accessible taxi does not need a Strathcona County driver’s permit to operate in Strathcona County if that person has a valid licence/permit/approval from another municipality that meets or exceeds the requirements set out in section 32 of the Vehicle for Hire Bylaw. If these conditions are met, accessible taxis and drivers are allowed to do pickups in Strathcona County without obtaining Strathcona County permits.
1. How do I know if the vehicle or driver has proper permits?Permanent link to How do I know if the vehicle or driver has proper permits?
Under the bylaw, passengers can expect to view the vehicle for hire’s driver permit on or within the vehicle in a location visible to all passengers, or may be provided electronically through a mobile application. The licence plate will also count as a display of the vehicle permit.
2. Why choose a permitted taxi or limousine?Permanent link to Why choose a permitted taxi or limousine?
Permitted vehicles for hire are subject to regular mechanical inspection and permitted drivers must an RCMP Criminal Record check, an RCMP Vulnerable Sector check and proof of insurance coverage.
Who can I call with safety concerns?
To report a concern or suspected infraction related to the Vehicle for Hire bylaw, please contact Strathcona County Enforcement Services at 780-449-0170 or visit Enforcement Services at the RCMP detachment at 911 Bison Way in Sherwood Park.
4. Why doesn’t the bylaw address cab fares?Permanent link to Why doesn’t the bylaw address cab fares?
The Vehicle for Hire bylaw addresses safety-related issues of concern to taxi, accessible taxi, limousine drivers and passengers. As such, the bylaw does not regulate other elements of the taxi industry that are unrelated to the safety of drivers and passengers.