Family and Community Services
Family and Community Services, counselling and support services is at the Community Centre (2nd Floor, East Wing Community Centre, 401 Festival Lane)
Effective Thursday, October 31, 2019 Family & Community Services street entrance at 501 Festival Ave will be closed to the public.
To access FCS please use the main entrance at 401 Festival Lane, elevator 1 and 2, and the adjoining staircase.
PLEASE NOTE: Family and Community Services will be closed on;
December 25, 26, 27, 2019.
Jan 1, 2020
Feb 17, 2020
April 10 and 13, 2020
Limited hours: December 20 (8:30 a.m. to 12 noon – last walk in at 10:30 a.m.)
December 24 (8:30 a.m. to 2 p.m. – last walk in at 12 noon)
December 31 (8:30 a.m. to 2 p.m. – last walk in at 12 noon),
Need help now? Crisis support numbers
2nd Floor, East Wing Community Centre
401 Festival Lane, Sherwood Park, AB T8A 5P7
Effective Thursday, October 31, 2019 Family & Community Services street entrance at 501 Festival Ave will be closed to the public. To access
Family and Community Services please use the main entrance at 401 Festival Lane, elevator 1 and 2, and the adjoining staircase.
Monday and Friday:
8:30 a.m. to 4:30 p.m.
Tuesday, Wednesday and Thursday:
8:30 a.m. to 8:00 p.m.
About Family and Community Services
Family and Community Services is a partnership between the Alberta Government and Strathcona County. Our goal is to help build a safe, supported, and connected community that encourages the well-being of children, youth, adults, older adults and families.
We believe that self-help contributes to a sense of integrity, self-worth and independence. Our programs are intended to help individuals adopt healthy lifestyles, thereby improving their quality of life and strengthening their ability to prevent and/or deal with crisis situations should they arise.
We provide a range of supportive programs and services for residents of Strathcona County. We are continually seeking opportunities and partnerships to work together to meet the existing and emerging needs in our community.
Family and Community Services renewed its social direction in 2017. Over 8,000 local voices helped set the direction for meeting the varying social needs of Strathcona County. These conversations allowed for a better understanding of our community's social priorities and experiences, and lead to the development of a community-authored Social Framework.
The renewed Social Framework presents an intentional shift on how we collectively work together on what matters most to our community:
- Access to programs and services
- Overall feelings of connectedness and inclusion
For more information about the Social Framework:
- Community Talk: I'm In
- The public engagement process we followed to gather over 8,000 residents input on what matters most to them.
- What We Heard
- The summary of outcomes from the public engagement process
- The Social Framework Steering committee
- The community lead committee tasked to help co-develop a framework based on the outcomes
- The Social Framework
- Social Framework policy launched in summer of 2017.
Current business plan
2019-2022 Family and Community Services business plan (303.2 KB)
2015-2018 Business plan and progress reports:
2015-2018 Family and Community Services business plan (136.1 KB)