Welcome to Family and Community Services. We are glad you are here.
Family and Community Services is open to support you with staff on site and services available over the phone at 780-464-4044.
We are located on the second floor of the East Tower at 401 Festival Lane.
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Regular hours :
Monday, Wednesday and Friday 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.
Tuesday and Thursday 8:30 a.m. to 12 p.m. and 1 p.m. 8 p.m.
Counsellors are available on Mondays, Wednesdays and Fridays from 8:30 a.m. to 4:30 p.m. Tuesdays and Thursdays from 1 p.m. to 8 p.m. Please note FCS is closed between 12 p.m. - 1 p.m. daily.
If you need urgent assistance, please call the Distress Line at 780-482-4357 or call 211.
Support your well-being. Check out free online programming, workshops and services available for adults and seniors, youth parents/caregivers, counselling and support services.
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NEW • FCS Connections Guide
Spring 2023 to Summer 2023
Browse through the Family and Community Services Connections guide to see community programs and services.
About Family and Community Services
Family and Community Services is a partnership between the Alberta Government and Strathcona County. Our goal is to help build a safe, supported, and connected community that encourages the well-being of children, youth, adults, older adults and families.
We believe that self-help contributes to a sense of integrity, self-worth and independence. Our programs are intended to help individuals adopt healthy lifestyles, thereby improving their quality of life and strengthening their ability to prevent and/or deal with crisis situations should they arise.
We provide a range of supportive programs and services for residents of Strathcona County. We are continually seeking opportunities and partnerships to work together to meet the existing and emerging needs in our community.
Family and Community Services renewed its social direction in 2017. Over 8,000 local voices helped set the direction for meeting the varying social needs of Strathcona County. These conversations allowed for a better understanding of our community's social priorities and experiences, and lead to the development of a community-authored Social Framework.
The renewed Social Framework presents an intentional shift on how we collectively work together on what matters most to our community:
- Access to programs and services
- Overall feelings of connectedness and inclusion
For more information about the Social Framework:
- Community Talk: I'm In
- The public engagement process we followed to gather over 8,000 residents input on what matters most to them.
- What We Heard
- The summary of outcomes from the public engagement process
- The Social Framework Steering committee
- The community lead committee tasked to help co-develop a framework based on the outcomes
- The Social Framework
- Social Framework policy launched in summer of 2017.
Family and Community Services
Second floor, East Wing Community Centre
401 Festival Lane
Sherwood Park, AB T8A 5P7