Family and Community Services

Welcome to Family and Community Services

Family and Community Services - will open at 1 p.m. on Wednesday, December 19!

Family and Community Services, counselling and support services will be available at Millennium Place until December 18. (In front of the soccer fields)

We will resume services at the Community Centre (#200, 501 Festival Avenue) at 1 p.m. on Wednesday, December 19.

Public parking is limited in the area and public transit is recommended if possible. Limited two-hour street parking in designated spaces on Festival Lane, Festival Way and Festival Avenue; and outdoor parking lots near the Community Centre are available at no charge.


8:30 a.m. to 4:30 p.m. (Please arrive 90 minutes before closing)
8:30 a.m. to 8 p.m. (Please arrive 90 minutes before closing)

Family and Community Services will be closed on:

  • Monday, December 24, 2018
  • Tuesday, December 25, 2018
  • Wednesday, December 26, 2018
  • Tuesday, January 1, 2019

Family and Community Services will be open from 8:30 a.m. to 4:30 p.m. on
  • Thursday, December 27, 2018
  • Friday, December 28, 2018
If you require immediate assistance during this time, please call the Distress Line 1-800-232-7288 or in the case of an emergency, please call 9-1-1.

Call 780-416-6730 for more information.

Phone: 780-464-4044
Fax: 780-449-1220

Office Location

200, 501 Festival Avenue  
(Second floor)
Sherwood Park, Alberta
Google Map


Monday and Friday:
8:30 a.m. to 4:30 p.m.
Tuesday, Wednesday and Thursday:
8:30 a.m. to 8:00 p.m.

About Family and Community Services

Family and Community Services is a partnership between the Alberta Government and Strathcona County. Our goal is to help build a safe, supported, and connected community that encourages the well-being of children, youth, adults, older adults and families.

We believe that self-help contributes to a sense of integrity, self-worth and independence. Our programs are intended to help individuals adopt healthy lifestyles, thereby improving their quality of life and strengthening their ability to prevent and/or deal with crisis situations should they arise.

We provide a range of supportive programs and services for residents of Strathcona County. We are continually seeking opportunities and partnerships to work together to meet the existing and emerging needs in our community. 

Our Priorities

Family and Community Services renewed its social direction in 2017. Over 8,000 local voices helped set the direction for meeting the varying social needs of Strathcona County. These conversations allowed for a better understanding of our community's social priorities and experiences, and lead to the development of a community-authored Social Framework.

The renewed Social Framework presents an intentional shift on how we collectively work together on what matters most to our community:

  1. Affordability
  2. Access to programs and services 
  3. Safety
  4. Overall feelings of connectedness and inclusion

For more information about the Social Framework:


Family and Community Services business plan (136.1 KB)

Business plan progress reports:


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Last updated: Friday, December 07, 2018
Page ID: 37417