Social Framework: A platform to unlock the ingenuity of the community.
The world has changed dramatically over the past ten years, and as our social and economic challenges increase in complexity, something different is required from all of us. Traditional, siloed mandates of government have served us to a point but if we can shift our behaviours with each other and those we serve, perhaps we can improve outcomes and have a collective impact?
In fall of 2016, we started a conversation with our community to find out what mattered most to residents. The Community Talk public engagement process engaged with almost 8,000 people who live and work in Strathcona County. Through surveys and conversations, we listened to personal stories of resiliency.
What we heard from Community Talk
These conversations allowed for a better understanding of our community's social priorities and experiences. Based on what we heard, four community outcomes emerged:
- Access to programs and services
- Overall feelings of connectedness and inclusion
These outcomes signaled a need to make an intentional shift in how we as a community collectively work together on what matters most.
Engaging Community Leaders
Family and Community Services engaged various community leaders and organizations to help imagine better ways of thinking and working together to achieve deeper, more durable, and sustained impact. This steering committee's work ultimately helped to co-create the social framework policy document, which would come to outline the new approach to programs and service delivery for Family and Community Services in Strathcona County.
Our New Approach
While a traditional service model supports social change, these service silos can sometimes frustrate the user or result in inefficient levels of support. By zooming out to the systems level, we can better identify areas for greater, system-wide, collective impact. This requires a shift in the way we think, behave, and convene; a Backbone Support to guide the new vision; Networks that invite Participation; and timely Strategic Cycles to learn from. Together, we can create a supported, safe, and connected community.
The Social Framework
This new social direction for Family and Community Services launched in the summer of 2017 with the Social Framework: A platform to unlock the ingenuity of the community document, which can be viewed or downloaded by clicking the link below.
- Social Framework: A platform to unlock the ingenuity of the community (962.1 KB)
- Full version PDF
- Social Framework: short form document (576.6 KB)
- 4 pager handout PDF