Know before you go: new procedures and guidelines in Strathcona County indoor recreation centres

As Strathcona County indoor recreation centres get closer to re-opening their doors, new procedures will be in place following Alberta Health Services guidelines to help prevent the spread of COVID-19.

The safety of recreation centre guests and staff remains the County’s top priority. Residents can expect the delivery of services to look different upon re-opening.

Facility access and booking details

• Beginning July 10, guests will be required to pre-book a timeslot to participate in an activity at each of the recreation centre locations.
• Pre-booking and pre-paying for an activity time slot (e.g. working out in the wellness centre or going recreational swimming) can be completed online at RecOnline.strathcona.ca or by calling the facility directly.
• Time slots are 60 to 90 minutes per activity. Time slots can be booked a maximum of five days in advance and can be cancelled in advance to receive a credit.
• Each individual visiting the facility must have an activity time slot booked. (For example, families must have a time slot booked for each person attending.)

Pricing and payment options

• Activity time bookings for wellness centres, indoor tracks, recreational and lap swimming, water walking, kids pool and fitness programs across multiple facility locations.
  • Single visit
         Tots under 2 years      FREE
         Child                          $4
         Youth/Senior              $5.50
         Adult                          $7
    Family rates are not available at this time. In order to manage capacity and for contact tracing purposes, each individual visiting the facility must have an activity time slot booked.
  • 10-visit facility activity passes can be purchased with a 10 per cent discount. (limited to facility and activity, with expiry date of December 31, 2020) 
    Note: existing 10-visit passes remain on-hold and cannot be used for online purchases.
  • Millennium Card remains automatically suspended but can be reactivated on an individual basis, upon request, at the regular price. The Millennium Card is an additional option that may be more cost-effective, depending on how often the user visits.
  • Recreation Access subsidy program (RAP) memberships as part of Everybody Gets to Play can continue to be used as a method of payment. FCS is accepting appointments for subsidy assessments over the phone/online
    (780-464-4044).
  • All other fees for facility bookings, programs and golf remain at regular price.

Enhanced protections to help prevent the spread of COVID-19

• Protective plexiglass shields installed at each front desk and equipment has been moved around to accommodate physical distancing guidelines.
• Service modifications, such as locker rooms remaining closed and showers in arena dressing rooms remaining off.
• Dedicated time between bookings for staff to properly clean and sanitize each area before the next group of pre-booked guests arrives.
• Guests are asked to practice proper hand hygiene, avoid touching communal surfaces where possible, and stay home if they are sick or experiencing symptoms of COVID-19.

The following spaces remain closed until Stage 3 of the provincial re-launch plan: indoor playgrounds, mini gyms, youth lounges, child minding spaces, whirlpools, steam rooms and saunas. 

Guests are asked to visit strathcona.ca/BeforeYouGo before attending an indoor recreation centre to familiarize themselves with the new procedures in place and find updated targeted re-opening dates.

A full listing of all open indoor and outdoor programming and amenities is available at strathcona.ca/reopening.

Set in the centre of Alberta’s energy and agricultural heartland, Strathcona County is a thriving, successful and vibrant community of over 98,000 residents. Strathcona County is made up of the urban area of Sherwood Park and a large adjacent rural area of farms, acreages and smaller hamlets. It is home to 75 per cent of hydrocarbon processing in Western Canada. Strathcona County is a leader in environmental conservation, and 55 per cent of its land is within the UNESCO Beaver Hills Biosphere. With a focus on economic, governance, social, cultural and environmental sustainability, Strathcona County is committed to balancing the unique needs of its diverse community.

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Contact: Strathcona County Communications, 780-410-6595