24-hour water and wastewater emergency contact
If you are having a water emergency, call 780-467-7785 anytime, and an operator will respond to your call within one hour.
Utility bills during Canada Post Disruption
Canada Post has announced a service disruption beginning at 12 a.m. on May 22, 2025. Utility bills will continue to be mailed until that time.
Be aware that you are still required to pay your utility bill during a postal strike.
Sign up for MyAccounts to view and pay Strathcona County utility bills and property taxes online. Â
Visit the Canada Post website for the latest updates on the potential service disruption.Â
Strathcona County is committed to providing clean safe drinking water, conserving our water resources, protecting the environment and educating our community.
Sign up to stay in the know: Get an SC Alert notification for water restrictions, bans and major water-related emergencies. Sign up today

If only your taps could speak. They might remind you how often you turn to them for water. They might remind you that the water pipes below your street make so many everyday conveniences—like washing clothes, preparing food and quenching your thirst—possible.
Only tap water delivers:Â
- public health protectionÂ
- fire protectionÂ
- the overall quality of life we enjoy
Our job is to ensure that your water keeps flowing not only today, but well into the future.
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Utilities
Phone: 780-467-7785
Email: scutilities@strathcona.ca