Water and Wastewater 24 hour emergency number: 780-467-7785

Utilities services remain operational

In light of recent direction received from public health authorities in Alberta on COVID-19 (novel Coronavirus), Strathcona County has implemented additional preventative measures to limit the spread of infection and, ultimately, to keep our employees, customers, community and visitors healthy and safe. strathcona.ca/covid19

Utilities will continue to operate essential services (water and sewer services, waste collection and the Community Energy System) during this time.

Please note:
Our main office at 370 Streambank Avenue is closed to the public. Questions can be directed to 780-467-7785 (water and wastewater) or 780-449-5514 (waste).

Customer billing is closed to the public. Call 780-464-8273 for assistance.

Residents facing financial hardship are encouraged to call our billing department at 780-464-8273.

Please note that these email addresses are only monitored during our regular business hours, 8:30 a.m. to 4:30 p.m. Monday through Friday.

Water & wastewater services
Phone: 780-467-7785
Fax: 780-464-0557
Email: scutilities@strathcona.ca

Waste services
Phone: 780-449-5514
Fax: 780-464-0557
Email: greenroutine@strathcona.ca

Customer billing
Phone: 780-464-8273
Fax: 780-416-6725
Email: customerbilling@strathcona.ca

Utilities engineering
Phone: 780-467-7785
Fax: 780-464-0557
Email: scutilities@strathcona.ca

Office location
370 Streambank Avenue          
Sherwood Park, AB T8H 1N1  
View on Google Maps

Mailing address
2001 Sherwood Drive
Sherwood Park 
Alberta  T8A 3W7


  • Utility billing
  • Waste collection and recycling
  • Water services
  • Waste water services
  • Community energy
  • Utilities engineering

Business plans

Strathcona County’s corporate business plan connects the dots between strategic goals and results articulated in the strategic plan, and the short- to medium-term operational goals and priorities, as described in department business plans.

Related pages

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Last updated: Wednesday, July 08, 2020
Page ID: 37393