Utilities
Emergencies
Water and Wastewater 24 hour emergency number: 780-467-7785
Utilities services remain operational
In light of recent direction received from public health authorities in Alberta on COVID-19 (novel Coronavirus), Strathcona County has implemented additional preventative measures to limit the spread of infection and, ultimately, to keep our employees, customers, community and visitors healthy and safe. strathcona.ca/covid19
Utilities will continue to operate essential services (water and sewer services, waste collection and the Community Energy System) during this time.
Please note:
Our main office at 370 Streambank Avenue is closed to the public. Questions can be directed to 780-467-7785 (water and wastewater) or 780-449-5514 (waste).
Customer billing is closed to the public. Call 780-464-8273 for assistance.
Residents facing financial hardship can request a 3 month deferral of their utility bills. strathcona.ca/bills.
Please note that these email addresses are only monitored during our regular business hours, 8:30 a.m. to 4:30 p.m. Monday through Friday.
Water & wastewater services
Phone: 780-467-7785
Fax: 780-464-0557
Email: scutilities@strathcona.ca
Waste services
Phone: 780-449-5514
Fax: 780-464-0557
Email: greenroutine@strathcona.ca
Customer billing
Phone: 780-464-8273
Fax: 780-416-6725
Email: customerbilling@strathcona.ca
Utilities engineering
Phone: 780-467-7785
Fax: 780-464-0557
Email: scutilities@strathcona.ca
Office location
370 Streambank Avenue
Sherwood Park, AB T8H 1N1
View on Google Maps
Mailing address
2001 Sherwood Drive
Sherwood Park
Alberta T8A 3W7
Canada
Services
- Utility billing
- Waste collection and recycling
- Water services
- Waste water services
- Community energy
- Utilities engineering
Business plans
Strathcona County’s corporate business plan connects the dots between strategic goals and results articulated in the strategic plan, and the short- to medium-term operational goals and priorities, as described in department business plans.
