Utilities

Emergencies

Water and Wastewater 24 hour emergency number: 780-467-7785

Utilities services remain operational

In light of recent direction received from public health authorities in Alberta on COVID-19 (novel Coronavirus), Strathcona County has implemented additional preventative measures to limit the spread of infection and, ultimately, to keep our employees, customers, community and visitors healthy and safe. strathcona.ca/covid19

Utilities will continue to operate essential services (water and sewer services, waste collection and the Community Energy System) during this time.

Please note: Our main office at 370 Streambank Avenue is closed to the public. Any questions can be directed to 780-467-7785 (water and wastewater) or 780-449-5514 (waste).

Customer billing will close to the public beginning at 8:30 a.m. on Friday, March 20. Call 780-464-8273 for assistance. Residents facing financial hardship can request a 3 month deferral of their utility bills. For more information strathcona.ca/bills.

If you require assistance with a sewer backup please be aware that staff may be wearing additional personal protective equipment for their safety. strathcona.ca/sewerbackup

Broadview Enviroservice Station will close until further notice at the end of day on Friday, March 27. www.strathcona.ca/broadview