Water and Wastewater 24 hour emergency number: 780-467-7785
Utilities services remain operational
In light of recent direction received from public health authorities in Alberta on COVID-19 (novel Coronavirus), Strathcona County has implemented additional preventative measures to limit the spread of infection and, ultimately, to keep our employees, customers, community and visitors healthy and safe. strathcona.ca/covid19
Utilities will continue to operate essential services (water and sewer services, waste collection and the Community Energy System) during this time.
Our main office at 370 Streambank Avenue is closed to the public. Questions can be directed to 780-467-7785 (water and wastewater) or 780-449-5514 (waste).
Customer billing is closed to the public. Call 780-464-8273 for assistance.
Residents facing financial hardship are encouraged to call our billing department at 780-464-8273.
Please note that these email addresses are only monitored during our regular business hours, 8:30 a.m. to 4:30 p.m. Monday through Friday.
Water & wastewater services
370 Streambank Avenue
Sherwood Park, AB T8H 1N1
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2001 Sherwood Drive
Alberta T8A 3W7
- Utility billing
- Waste collection and recycling
- Water services
- Waste water services
- Community energy
- Utilities engineering
Strathcona County’s corporate business plan connects the dots between strategic goals and results articulated in the strategic plan, and the short- to medium-term operational goals and priorities, as described in department business plans.