Water and Wastewater 24 hour emergency number: 780-467-7785
Utilities services remain operational
In light of recent direction received from public health authorities in Alberta on COVID-19 (novel Coronavirus), Strathcona County has implemented additional preventative measures to limit the spread of infection and, ultimately, to keep our employees, customers, community and visitors healthy and safe. strathcona.ca/covid19
Utilities will continue to operate essential services (water and sewer services, waste collection and the Community Energy System) during this time.
Please note: Our main office at 370 Streambank Avenue is closed to the public. Any questions can be directed to 780-467-7785 (water and wastewater) or 780-449-5514 (waste).
Customer billing will close to the public beginning at 8:30 a.m. on Friday, March 20. Call 780-464-8273 for assistance. Residents facing financial hardship can request a 3 month deferral of their utility bills. For more information strathcona.ca/bills.
If you require assistance with a sewer backup please be aware that staff may be wearing additional personal protective equipment for their safety. strathcona.ca/sewerbackup
Broadview Enviroservice Station will close until further notice at the end of day on Friday, March 27. www.strathcona.ca/broadview
Please note that these email addresses are only monitored during our regular business hours, 8:30 a.m. to 4:30 p.m. Monday through Friday.
Water & wastewater services
370 Streambank Avenue
Sherwood Park, AB T8H 1N1
View on Google Maps
2001 Sherwood Drive
Alberta T8A 3W7
- Utility billing
- Waste collection and recycling
- Water services
- Waste water services
- Community energy
- Utilities engineering
Current business plan
2019-2022 Utilities business plan (404.9 KB)
2015-2018 business plan and progress reports:
2015-2018 Utilities business plan (104.8 KB)