Login to MyAccounts

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Need help? Learn how to set up your account. 

What is MyAccounts?

Strathcona County has an online system for property tax and utility billing called MyAccounts. It makes it easier and convenient to access your property tax and utility accounts all in one place.

Setting up MyAccounts

If you would like to view your utility account or property tax account online you will need to sign up for a MyAccounts profile. Then you can connect your MyAccounts to your utility and/or property tax account.

To register in MyAccounts, customers will need their account number and access code which will be provided on their utility bill, assessment notice or tax notice.

MyAccounts

Steps to set up your account

1. Register an account profile in MyAccounts. You will need your email address and you will be asked to create a password.

2. You will receive an email with a 6 digit validation code, enter that code to validate your new profile.

3. Login to MyAccounts using your email address and password from Step 1.

4. To add a utility account to your MyAccounts profile you'll need your NEW (in November 2023) 10-digit utility account number and the six digit access code from your Utility Bill.

5. To add a property tax account to your MyAccounts profile you will need your tax roll number and access code from your Property Assessment notice or Property Tax notice.

Instructions

Create a profile in MyAccounts (1.5 MB)

Register your Utility or Tax Account in MyAccounts (801.3 KB)

Subscribe to eBilling (821.9 KB)

Pay your Utility Bill online through MyAccounts (6.1 MB)

To register to...	You will need...
View your utility account Here you can: View payment status and balance Sign up for email notifications Pay your utility bill online by credit card	Your utility bill. (5.5 MB) sent monthly or quarterly
View your tax account Here you can: View your property assessment View your tax levy details View your account balance and transactions Download your property assessment notices and tax notices	Your assessment notice (591.2 KB) sent annually each in February. Your tax notice (591.2 KB) sent annually each May.

Utilities

Utility information prior to November 2023 is not available in MyAccounts. If historical data is required or if you have questions about the new system, please contact:  

Utility Billing

• Phone: 780-464-8273
• Email: utbilling@strathcona.ca

Learn more about Utility billing.

Assessment and tax

Property assessment and property tax information from 2024 forward will be available in the new MyAccounts. Previous assessment and tax information will not be available. If historical data is required or if you have questions about the new system, please contact:  

Assessment and Tax

• Phone: 780-464-8120
• Email: taxation@strathcona.ca

Property Assessment Notices are mailed to property owners annually in February. Tax Notices are mailed to property owners annually in May.

Property tax payments may not be made through MyAccounts. Learn more about Payment options.

• Learn more about Assessment and tax.
• View a  sample assessment notice (591.2 KB)
• View a  sample tax notice (591.2 KB)

Comments or questions

Utility billing
Phone: 780-464-8273
Fax: 780-416-6725
Email: utbilling@strathcona.ca

Assessment and Tax
Assessment
Phone: 780-464-8196
Email: assess@strathcona.ca

Taxation
Phone: 780-464-8120
Email: taxation@strathcona.ca