911 operator at her desk

Want to be part of our team?

Emergency Services is hiring for multiple hourly casual positions. Posting closes on March 27.

 Apply now!

Emergency Communications Operators (both full and part time) operate out of the Communications 9-1-1 Centre at Fire Station #1.

A career with our department offers

  • Job security
  • Career advancement opportunities
  • Team work
  • Respect
  • Diversity

We also take pride in our high standard of safety

  • Three to five member Emergency Communication crews 
  • State-of-the-art equipment
  • Training and continuing education
  • First Public Safety Answering Service (PSAP) to go live on the Next Generation 9-1-1 system in Canada!

Characteristics and skills

In order to function effectively in our Communications 9-1-1 Centre, an Emergency Communications Operator should have the following characteristics and skills:

  • An ability to multi-task, rapidly prioritize and manage stress in a fast-paced team environment.
  • Excellent computer and keyboard skills with the ability to adapt to changing technologies.
  • Excellent communication skills to effectively deal with people in person, by telephone or radio, many of whom may be in distress.
  • Personal characteristics of dedication and commitment to duty. ISO-based personal performance standards apply.


  • Post secondary education in a related field
  • One year of related experience
  • Assets
    • CPR/AED
    • Restricted Radio Operators License
    • Emergency Fire Dispatch Certification from the National Academy of Emergency Dispatch
  • View the job posting for full details

Further information

Last updated: Thursday, March 14, 2024
Page ID: 38671