Assessment Review Board - Complaints

The Assessment Review Board is an independent tribunal that hears complaints relating to property assessments made by Strathcona County, and renders decisions based on the evidence presented.  The Assessment Review Board is independent from Strathcona County and is comprised of citizen members.  More information about the Assessment Review Board can be found here.

Before filing a complaint

Before you file a complaint with the Assessment Review Board, it is recommended that you contact a Strathcona County assessor to discuss any concerns related to an assessment. You can review various publications related to assessment complaints on the  Alberta Municipal Affairs website.  

Filing a complaint

If you are of the opinion that your assessment is incorrect, you may file a complaint with the Assessment Review Board.  Section 460 of the Municipal Government Act  specifies what a complaint may be about.  Please note that there is no right to make a complaint about any tax rate.  To file a complaint with the Assessment Review Board, your completed  Assessment Review Board Complaint Form (203.8 KB) and the filing fee must both be received by the Assessment Review Board by the deadline stated on your assessment notice or tax notice.  Please note that the complaint must:

  • indicate what information shown on an assessment notice or tax notice is incorrect,
  • explain in what respect that information is incorrect,
  • indicate what the correct information is, and
  • identify the requested assessed value, if the complain relates to an assessment.

The Assessment Review Board Complaint form may be submitted as follows:

Mail to Deliver to Email to

Assessment Review Board
2001 Sherwood Drive
Sherwood Park, AB T8A 3W7

Assessment Review Board
3rd Floor North Wing, Community Centre 
401 Festival Lane
Sherwood Park, AB
ARB@strathcona.ca


 

Payment of the filing fee may be made in person at the Assessment Review Board office by cash, cheque, debit, Visa or Mastercard. Payment may be made by mail by cheque. Payment may be made by phone by Visa or Mastercard.

An agent making a complaint on behalf of an assessed person must also file a complete
Assessment Complaint Agent Authorization Form.

After a complaint is filed

Once a complaint is filed with the Assessment Review Board it will be scheduled for a hearing.  Notice of the hearing, including the date and location, will be given in accordance with the Matters Relating to Assessment Complaints Regulation.

Withdrawing a complaint

You may withdraw your complaint at any time prior to or during the hearing.  If you are withdrawing your complaint on agreement with the assessor to correct any matter or issue under complaint, you are entitled to a refund of the complaint fee pursuant to section 11(2) of the Matters Relating to Assessment Complaints Regulation.  You may withdraw your complaint on this basis by submitting a completed Withdrawal of Assessment and Agreement to Corrections to Assessment (43.2 KB)  to the Assessment Review Board.  Please contact the assessor to arrange for completion and submission.  

If you are withdrawing your complaint with no change to the matter or issue under complaint, you are not entitled to a refund of the complaint fee.  You may withdraw your complaint on this basis by submitting a completed Withdrawal of Assessment Complaint form (39.8 KB) to the Assessment Review Board.

Complaint decisions

In accordance with the Municipal Government Act  the Assessment Review Board must render its decision in writing together with reasons for the decision by the earlier of 30 days from the last day of the hearing or before the end of the taxation year.  The Clerk of the Assessment Review Board must send the Assessment Review Board's written decision to the persons notified of the hearing within 7 days after the decision is rendered.  If the Assessment Review Board makes a decision in favour of the complainant, the complainant will be refunded the complaint fee.  

Further recourse

Where a decision of the Assessment Review Board is the subject of an application for judicial review, the application must be filed with the Court of Queen’s Bench pursuant to section 470 of the Municipal Government Act It is recommended that you consult with legal counsel if you are considering an application for judicial review to the Court of Queen’s Bench.

Additional information

Phone: 780-464-8140
Email: ARB@strathcona.ca

Last updated: Friday, February 08, 2019
Page ID: 38527