It's National Public Safety Telecommunicators Week
They are the voice of calm on your worst day and one week out of each year, we honour the hard-working Emergency Communication Operators (dispatchers) for the role they play in public safety.
The second full week in April is National Public Safety Telecommunicators week. We appreciate all of our Emergency Services Communications Centre personnel and their colleagues across Canada! Thank you for your service and always answering the call for help!
A dispatcher’s job is a complicated one. It is exciting, rewarding and fulfilling. It is also stressful, exhausting, thankless and forgotten by so many. They use only their voices to calm callers down and do their very best to help them until other first responders arrive on the scene. Dispatchers do this without seeing a scene, only imagining what must be happening on the ground.
Check out these videos below to learn some tips from our Emergency Communications Operators on how to help them, get the help you need.
What questions will they ask me?
Is there a difference when calling on a landline and a cell phone?
Lock it before you pocket
Administration office Fire Station 6, 915 Bison Way, Sherwood Park
Administrative phone: 780-464-8468
Email: safety.educators@strathcona.ca Office hours: Monday to Friday 8 a.m. to 4:30 p.m.
Emergencies: 9-1-1
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