Login to MyAccounts

MyAccounts Make a payment

Need help? Learn how to set up your account. 

What is MyAccounts?

Strathcona County has an online system for property tax and utility billing called MyAccounts. It makes it easier and convenient to access your property tax and utility accounts all in one place.

Update your login

If you created an account prior to September 23, 2025 you will need to update your login the next time you use MyAccounts.

• Detailed instructions: how to update your login (290.5 KB)
• Watch the video: how to update your login 
  Video opens in a new window.
• Common questions (116.6 KB)

---

Setting up MyAccounts

If you would like to view your utility account or property tax account online you will need to sign up for a MyAccounts profile. Then you can connect your MyAccounts to your utility and/or property tax account.

To register in MyAccounts, customers will need their account number and access code which will be provided on their utility bill, assessment notice or tax notice

MyAccounts

Steps to set up an account

1. Click the button above to go to the MyAccounts login page. Click on ‘No Account? Create one.’  
    
2. Enter your email. You will receive an email with a verification code. 
    
3. Follow the prompts to verify your email using the code and create a new password. 
    
4. Add your name and phone number to create your profile.
    
5. To add a utility account to your MyAccounts profile you’ll need your 10-digit utility account number and the six digit access code from your Utility Bill.
    
6. To add a property tax account to your MyAccounts profile you will need your tax roll number and access code from your Property Assessment notice or Property Tax notice.

Instructions

Create an Account and Profile (5.7 MB)

Register your Utility or Tax Account (2.5 MB)

Sign up for eBilling (2.5 MB)

Pay your Bill Online (7.8 MB)

Privacy statement

Personal information is collected in accordance with s. 4 of the Protection of Privacy Act, and will be used in the management and administration of your Strathcona County Utilities and/or Taxation accounts, and may be disclosed as allowed or required by law. If you have any questions about the collection, use or disclosure of this information, please contact:

• Assessment and Tax: 780-464-8120
• Utilities: 780-464-8273

---

Utilities

Utility information prior to November 2023 is not available in MyAccounts. If historical data is required or if you have questions about the new system, please contact:  

Utility Billing

• Phone: 780-464-8273
• Email: utbilling@strathcona.ca

Learn more about Utility billing.

Assessment and tax

Property assessment and property tax information is available through MyAccounts. Assessment and tax information prior to 2024 will not be available. If historical data is required or if you have questions about the new system, please contact:  

Assessment and Tax

• Phone: 780-464-8120
• Email: taxation@strathcona.ca

Property Assessment Notices are mailed to property owners annually in February. Tax Notices are mailed to property owners annually in May.

Property tax payments may not be made through MyAccounts. Learn more about Payment options.

• Learn more about Assessment and tax.
• View a  sample assessment notice (591.2 KB)
• View a  sample tax notice (591.2 KB)

Comments or questions

Utility billing
Phone: 780-464-8273
Fax: 780-416-6725
Email: utbilling@strathcona.ca

Assessment and Tax
Assessment
Phone: 780-464-8196
Email: assess@strathcona.ca

Taxation
Phone: 780-464-8120
Email: taxation@strathcona.ca