We're replacing the old lockers in the aquatics changerooms with larger, modern lockers complete with a new digital locking system. The upgrade includes switching from coin-operated and bring-your-own locks to free, easy-to-use Digilock Aspire digital locks.

The new lockers will be installed in mid-October, and available for use immediately after.

It’s easy! 

1. Choose an available locker. Look for lockers that are open and have no lights. These are available for use. Avoid lockers with flashing red lights – this means that the locker is currently in use and cannot be selected. 
    
2. Place your belongings in an open locker. Make sure items do not block or interfere with the door opening or closing.
    
3. Close the door. 
    
4. Set your code. On the lock face, hit the “C” button and immediately punch in your 4- to 7-digit code. Then press the “key symbol” button to lock the locker.  
   • Use a unique code combination each time.
   • Keep your code private and covered while entering it.
      
5. To open, repeat the same steps in the same order you used to lock it.  
   • No coins or keys required. 

We’ll have signage, video demos and staff available to help you get started. 

• Choose a code that’s hard to guess. Avoid using combinations like 1234 or your birth year. 
• Shield the keypad with your hand while entering your code, especially if others are nearby. 
• Use a different code each visit. 
• Don’t share your code with anyone else. 
• Take your time when entering your code to avoid mistakes. 
• Double-check that the locker is locked before walking away – you should hear a click and see the light flashing red. 
   

Not on the new lockers. However, designated lockers in the aquatic hallway, lobby and upstairs wellness changerooms will still support personal locks if you prefer. 

Yes! Lockers are increasing in size from 12” wide to 15” wide, and we’re offering both half-height (36” high) and full-height (72” high) locker banks for more flexible storage options.

Yes! During the first few weeks after launch, staff will be stationed near changerooms and locker areas to demonstrate how to use the locks and assist with any questions. 

Absolutely. The locks are simple and only require a code that you set yourself. We're also offering extra support for older adults and anyone who needs help adjusting to the new system.

Let a staff member know! They can assist you with unlocking the locker after verifying your use.

Yes. During the installation, all three aquatic changerooms (universal, women’s and men’s) will be closed for public use. Alternative changerooms will be available – please watch for signage.