Job Description
Ready to modernize the platforms and applications that power essential Strathcona County services and operations—while working with a collaborative team focused on continuous improvement and pragmatic delivery? Apply to join our Platform Solutions team today!
As a Senior Platform Analyst, you will play a key role in solution design, configuration, and development of cloud-based platforms that support Strathcona County’s services. This role is suited to someone with a developer mindset who enjoys working across analysis, configuration, and development, and partnering closely with analysts to design and deliver scalable solutions.
You will contribute to the reliability, security, and continuous improvement of enterprise platforms such as Jira and Microsoft Dynamics 365, applying modern DevOps and delivery practices.
Key Responsibilities:
- Collaborate with analysts and stakeholders to design technical solutions, translating business requirements into scalable, supportable implementations
- Configure, extend, and develop solutions within cloud-based platforms, balancing low-code configuration with custom development where appropriate
- Manage and maintain services, documentation, updates, and lifecycle processes to ensure reliability, performance, and security
- Implement changes in alignment with ITIL practices (Incident Management, Problem Management, and Change Management)
- Ensure clients receive technical support for ITS services by developing procedures, creating reporting mechanisms, and collaborating with application and data custodians as well as promote end-user self-sufficiency
- Collaborate with ITS teams, business partners, and vendors to address priorities and deliver smooth, coordinated implementations
- Communicate clearly with stakeholders regarding system status, risks, and planned maintenance impacts
- Proactively advise, participate and implement best practices, continuously improving service delivery and aligning with the latest industry standards and technological advancements
- Coordinate project-based work to identify and implement operational efficiencies and ensure continuous improvement in service delivery
- Stay informed, advise and provide education to staff of technology and industry trends
- Manage and integrate large, complex datasets from diverse sources
Qualifications and Skills:
- Degree in Computing Science, Business Information Systems, Business Administration, or another related discipline with a minimum of 3 years of experience in an IT environment or a Information Technology or Business Diploma with a minimum of 5 years of directly related IT experience
- Experience working in a developer, full-stack, or hybrid analyst/developer role, with strong understanding of software design principles
- Experience working with enterprise platforms including: Atlassian suite (Jira Software, Jira Service Management) for administration, configuration, and workflow design
- Familiarity with Agile / Scrum methodologies and experience contributing to iterative delivery environments
- Understanding of DevOps principles, including automation, CI/CD, and security by design
- ITIL Foundations certifications would be considered assets
- Ability to think strategically while managing technical detail, risk, and opportunity
- Comfort working in a dynamic, multistakeholder environment with competing priorities
- Proven ability to work closely with clients to understand their needs and provide tailored solutions
- Excellent written and verbal communication skills, along with strong presentation and customer service skills
- Experience working in a Microsoft-based office environment, including MS Teams
- Overtime as required and on-call as required
Conditions of Employment:
- Submission of a Satisfactory Criminal Record Check
Who We Are:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.
Why Join Strathcona County: (depending on position)
- Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance
- Retirement and pension programs
- Earned day off program
- Employee and family assistance program
- Commitment to employee development, through internal and external training and development opportunities
- Well-being programs and a safety culture focused on physical and psychological health in the workplace
Equivalencies of education and experience may be considered.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.