Emergencies

Water and Wastewater 24 hour emergency number: 780-467-7785

Last modified: Dec. 10, 2025, 2:45 p.m.

Canada Post Strike

As Canada Post moves to rotating strikes customers may experience delays receiving their Utility bills. Please be aware Strathcona County utility customers are still required to pay their utility bills during a postal strike.

You can view and pay your Utility bill online through MyAccounts. Sign up for ebilling through MyAccounts to avoid any future delays or disruptions.

More information about the Canada Post strike.

Last modified: Dec. 10, 2025, 2:45 p.m.

Please note that these email addresses are only monitored during our regular business hours, 8:30 a.m. to 4:30 p.m. Monday through Friday.

Water & wastewater services
Phone: 780-467-7785
Fax: 780-464-0557
Email: scutilities@strathcona.ca

Waste services
Phone: 780-449-5514
Fax: 780-464-0557
Email: greenroutine@strathcona.ca

Utility billing
Phone: 780-464-8273
Fax: 780-416-6725
Email: utbilling@strathcona.ca

Utilities engineering
Phone: 780-467-7785
Fax: 780-464-0557
Email: scutilities@strathcona.ca

Office location
Strathcona Public Services Yard
370 Streambank Avenue
Sherwood Park, AB T8H 1N1  
View on Google Maps

Hours
Monday to Friday
8:30 a.m. - 12:00 p.m. and 1:00 p.m. - 4:30 p.m.
(closed 12:00 to 1:00 p.m.)

Mailing address
2001 Sherwood Drive
Sherwood Park 
Alberta  T8A 3W7
Canada 

Services

  • Utility billing
  • Waste collection and recycling
  • Water services
  • Waste water services
  • Community energy
  • Utilities engineering

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Last updated: Wednesday, December 10, 2025
Page ID: 37393