We want to help you learn the ins-and-outs of riding Strathcona County Transit.

Taking Transit for the first time can be an intimidating experience, but we've developed a series of videos to help take the mystery out of taking the bus with our Take the Bus series. Watching all five (5) videos will take you approximately 20 minutes and should give you a good idea of how to get started riding transit. Topics include: Riding with us, transit accessibility, transit fares, trip planning, and using our on-demand transit services.

Riding with us

Learn about Strathcona County Transit services, travel tips, safety on transit, and acceptable transit behaviours including bringing your bike along and riding with service animals.

• Learn to ride with confidence

• Riding with wheels - strollers, wagons, skateboards, scooters and bikes

• How to use the bus bike rack, bike lockers and racks at terminals

• Bring your service animal along

• Riding safety - our commitment

• Safe bus program - night stops, Halloween, and security

• Courteous commuter program - appropriate behaviour on board buses and at terminals

• Catching the bus - how to ensure to make your connections: preplanning

• Cathcing the bus - being seen in the dark

• Using the Strathcona on-demand app to plan your trips

Accessibility

Learn about how Strathcona County Transit is accessible to our customers on the road, at its terminals and more including:

• Accessible on board our buses and seating

• Accessible features at our terminals including parking

• Service animals

• Using securments

Paying for your trip

How will you pay for your Strathcona County Transit trip? Times have changed and there’s more to it than just carrying change… Learn about your options. You will learn about:

• Transit fare options

• How to pay using cash, Arc tickets and Arc cards

• What is the Arc fare payment system, how and where can I use it?

• What are concession fares?

• Why is it important to register my card?

• How does monthly fare capping work?

• Where to find more information about current fares

How to plan your trip

Take a moment to learn more about how to plan your Strathcona County Transit trip use our schedules, maps and our Strathcona On-demand Transit app.

• Types of service - commuter service, weekday local service, evening and weekend on-demand serviceand mobility bus services

• Understanding transit information, stops and services

• Trip planning: Understanding maps, schedules and using the on-demand app

On-demand Transit

Strathcona County Transit offers on-demand transit services locally. Learn the ins-and-outs of how to book, and catch this unique service.

• How to use the app - downloading, booking, overall process

• Where to find the app and what it looks like

• What to do if you don't use a smart phone

• Booking your full trip inclusding the commuter portion

• Tips and tricks - the ins and outs of on-demand