Job Description
The Facility Monitor’s primary role is to deliver an excellent customer experience in a pleasant, positive, and professional manner while ensuring a safe environment. As a Facility Monitor, you are part of the team that animates the child and youth spontaneous use areas.
This posting is for multiple hourly positions at Millennium Place.
Are you looking for flexibility in your work schedule and hours? Do you enjoy working with the public and providing high-quality customer service?
The Facility Monitor’s primary role is to deliver an excellent customer experience in a pleasant, positive, and professional manner while ensuring a safe environment.
As a Facility Monitor, you will play an important role in creating engaging, safe, and welcoming experiences for children, youth, and families. At Millennium Place, this includes supporting a variety of spontaneous-use areas and programs such as childminding, the indoor playground, youth lounge, gymnasium, birthday parties, and the leisure pond.
These year-round positions offer shifts seven days a week between 8:00 a.m. and 9:30 p.m. Availability for a variety of shifts, including days, evenings, and weekends, is required. Daytime availability is considered an asset.
Key Responsibilities:
- Actively engage with guests of all ages throughout our spontaneous use/childcare areas by asking questions and providing options that will assist them to have an enjoyable experience
- Provide childcare in a safe, nurturing environment within set ratios
- Ensure spaces are safe, clean, and ready for use by guests
- Check for proof of payment and record the number of guests in each activity area
- Provide information to guests regarding the variety of leisure activities available throughout Strathcona County
- Provide first aid to guests and assist in emergency situations
- Follow safe work practices
- Take a genuine interest in upholding the values of Strathcona County and providing exceptional industry-leading service
Qualifications and Skills:
- Previous experience with youth and children in a childcare or recreational setting
- Minimum one year working with the public in a customer service setting
- High School Diploma is preferred
- Team player and a self-starter; ability to perform tasks as assigned but also recognize opportunities to contribute to the team’s overall success
- Ability to interact positively with guests, co-workers, and supervisors using strong listening and communication skills
- Ability to visually monitor a large area with active participants
- Ability to adapt to changes in a fast-paced environment, troubleshoot challenges and creatively and positively problem solve
- Position-specific qualifications include:
- Ability to provide childcare in a safe, nurturing environment
- Working with large numbers of youth/children at once
- Current Intermediate First Aid and CPR- Level C is an asset
- HIGH FIVE ® Principles of Healthy Child Development training is an asset
- Daytime availability is an asset
Conditions of Employment:
- Submission of a Satisfactory Vulnerable Sector Check and Child Intervention Record Check
- Ability and willingness to perform various types of physical labour including lifting (up to 20 pounds), standing, bending, etc.
Who We Are:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.
Why Join Strathcona County:
- Competitive salary
- Health and wellness spending account
- Employee and family assistance program
- Commitment to employee development, through internal and external training and development opportunities
- Well-being programs and a safety culture focused on physical and psychological health in the workplace
Equivalencies of education and experience may be considered.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.