Solutions navigation

Sometimes it’s hard to know where to start, especially if you’re feeling overwhelmed. Solutions Navigation is here to help you access the right supports and resources and to build an action plan to navigate your challenges. Call 780-464-4044 or visit Family and Community Services (FCS) on the second floor of the community centre at 401 Festival Lane to get free support today.

Hours of operation
Monday / Wednesday / Friday  8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m. 
Tuesday / Thursday  8:30 a.m. to 12 p.m. and 1 p.m. to 8 p.m. 

Support is FREE and available for people of all ages and situations, whether you are a senior, youth, family or individual. With Navigation support, you can:

  • Untangle complicated situations and figure out next steps.
  • Access financial supports and information.
  • Access housing supports and information.
  • Access subsidies, including reduced transit rates, recreation access, tax rebates and more.
  • Get help filling out forms and applications.
  • Access non-perishable food, winter clothing, hygiene products and baby items through the FCS Food Pantry. 
  • Get connected with the FCS Counselling team.
  • Get connected with free educational programs and services at the Family Resource Network.

Welcome letter

This is provided to you when you walk in or call in to Family and Community Services. This document provides important information about what to expect in your visit.  

Welcome letter (139.8 KB)

Transit and recreation subsidies

FAQs

Visitor and participant guidelines

Creating a safe and respectful environment is everyone's responsibility. View our visitor and participant guidelines for accessing programs and services offered by Family and Community Services. 

Accessibility features

  • Translation services available 
  • Elevator access to second floor 
  • Accessible entrance with push buttons 
  • Accessible/universal washroom 
  • Underground and above ground parking with accessible parking stalls 
  • Local transit routes 443,442,440 

Contact us

Come visit us at our office
Address:
Second floor, East Wing Community Centre
401 Festival Lane
Sherwood Park, AB T8A 5P7
Phone: 780-464-4044
Fax: 780-449-1220
Email: familyandcommunity@strathcona.ca
Learn about our department

Related topics

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Last updated: Tuesday, October 21, 2025
Page ID: 50263