Your County, more connected

Secure, efficient and upgraded for you — the improved County Connect helps you report issues and give feedback about your County programs and services.

An improved user experience

County Connect is being redesigned with you in mind. Report an issue, request a service or provide feedback about your Strathcona County programs and services in a secure and personalized self-service online portal.

The improved County Connect now uses the Microsoft Dynamics 365 platform to make it easier to:

• Browse topics by category and search by keyword

• Access permits quickly and submit requests

• Report concerns and ask questions

• Share feedback

Accessing County Connect

Your MyAccounts login will be your entry into County Connect. Your login gives you a more efficient and secure customer service experience and makes it easier for us to serve you.

Already have a MyAccounts login that you use to view your property tax information or utility bills? You can use the same email and password to access County Connect right away — no need to create a new login!

Need a MyAccounts login? It only takes a few minutes to create one now.