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Contact offices

Strathcona County's contact offices act as satellite offices of County Hall, offering a variety of programs, information and services to rural residents. 

Services offered at both locations include:

  • Listening to and addressing resident concerns
  • Putting residents in touch with the appropriate contacts for all levels of government
  • Accepting County bill payments (by cheque only)
  • Issuing fire permits 
  • Selling County land ownership maps
  • Issuing dog licences
  • Computer/Internet access
  • Space available for resident meetings with County staff
    • North Contact Office
      • Boardroom (8 to 10 people)
      • Training room
    • South Contact Office
      • Training room (20 people)

League and association support

The Contact Offices are the first point to County services for community leagues and seniors’ associations. Services and support include:

  • Networking between clubs
  • Developing your league and programs
  • Assistance in volunteer management
  • Assistance in searching for funding opportunities
  • Caring for our community halls - facility maintenance

Customer service hours changing

Strathcona County will be piloting new office hours at the north and south contact offices starting May 1, 2017. The new hours will provide more access for residents outside of regular daytime business hours.

During tax week, June 26 to June 30, the hours will be Monday to Friday 1 p.m. to 4 p.m. at both offices.

NOTE: Residents can still make appointments to come in at alternate times.

North Contact Office

Office hours

Tuesday 1 p.m. to 4 p.m.
Wednesday 5 p.m. to 8 p.m.
Thursday 1 p.m. to 4 p.m.

Phone: 780-400-2165
Fax: 780-998-7447
Email: contactoffices@strathcona.ca

55305 Range Road 214 (South of Highway 15)
East side of Secondary Highway 830
Located in the Heartland Emergency Hall, Fire Station 4

Map: View on Google Maps

Heartland Hall Contact Office

South Contact Office

Office hours

Wednesday to Saturday, 1 p.m. to 4 p.m.

Phone: 780-400-3880
Fax: 780-998-7447 
Email: contactoffices@strathcona.ca

22142 South Cooking Lake Road
Located in the hamlet of South Cooking Lake, at Fire Station 2

Map: View on Google Maps

South Contact Office

Last updated: Wednesday, July 19, 2017
Page ID: 37759