See Transit's new service plan
Transit is excited to show you the new service plan they have developed to be implemented upon the opening of the new Bethel Transit Terminal later this year.
Highlights of the plan include:
- The new service is centered on the Bethel Transit Terminal. All routes will connect at this central hub
- Improved peak hour connections between local and commuter buses
- Ordze Transit Centre, formerly the Sherwood Park Transit centre, will primarily be used for peak hour service, Monday - Friday 6 a.m. - 7 p.m.
- Dial-A-Bus will run out of the Bethel Transit Terminal
- Service in the industrial area off 17 Street and in the Estates is now discontinued
- Most destinations in Sherwood Park can be accessed by a single transfer
May Pass and Ticket Sales
Pass sales are available at the Transit Centre off Wye Road beginning April 25, 2014. For added convenience, Customer Service Representatives will be selling passes and tickets from 6 a.m. to 10 a.m. and from 3 p.m. to 6:30 p.m., April 29, 30 and May 1, at the Strathcona Station.
Also please note that passes and ticket are no longer available at the Transit Operation building on Streambank Avenue nor the Transit Administration Building on Premier Way.
Construction and Transit
With winter driving conditions now in effect and both Wye Road/Sherwood Park freeway and the Baseline Road interchanges now in full swing, traffic interruption should be expected daily. Traffic patterns will change based on construction needs and the speed limit will remain 50 km/hr in construction zones. These disruptions are anticipated for the foreseeable future.
Transit users may experience delays due to this construction. We will do our best to remain on schedule, but we cannot move faster than the traffic. We highly recommend that customers plan their trips to accommodate for these potential traffic tie-ups. Consider taking and earlier bus. 15 minutes may make the difference between arriving at your destination on time or late.
To find out more about the Anthony Henday project visit http://www.northeastanthonyhenday.com/index.php
Satellite overflow parking lots still available
Due to the continued construction of the Anthony Henday Drive, the overflow parking lot on Fir Street, west of the Sherwood Park Transit Centre, is permanently closed. Parking is available in the Transit Centre parkade and where signs indicate along Fir Street. Please observe the no-parking signs on Fir Street and in Village on the Lake. Parking in commercial parking lots in the area is for shop customers only. Vehicles parked in unauthorized areas may be ticketed and/or towed.
While using local service is still your best option to reduce parking stress, Transit has found satellite parking lots where commuters who must use their cars can still park. Please be prepared to show your passes when boarding the shuttle service from these new lots. Shuttle are designed to connect with commuter routes leaving the Transit Centre, so if you normally catch a 7:30 a.m. commuter bus, you must be on the 7:15 a.m. shuttle in order to make your bus.
For satellite parking lot locations and shuttle schedules visit Parking.
Please be a courteous commuter
Consider this, what bothers you when you ride the bus? Passengers using a seat to hold their bags instead of letting you sit down? Loud conversations on cell phones? People kicking your seat? A backpack inadvertently banging you in the head? The strong cologne being worn by the guy next to you?
All of these things are a reality when riding the bus, but if you are conscious of your behaviour and others are conscious of their behaviours, together we can alleviate these annoyances.
Please be a courteous commuter and:
- Do not wear strong perfumes and colognes
- One seat = one passenger
- When listening to music wear earphones and keep the volume low
- Keep all conversations at a respectful volume
- Keep all bags on your lap or at your feet
- Take all your garbage with you.
- Avoid eating on the bus.
- Be patient. Pushing is not necessary. Excuse yourself when exiting through a crowd.
- Be polite. Move to the back
Standing on buses
We recognize that standing on a bus is not ideal. However, due to the surging popularity of transit services, it is likely that customers travelling during rush hour may have to occasionally stand. While university is in session, standing will be more common. The County is continuing to pursue more seating options and appreciates our customers' patience.
All items found on Transit vehicles or properties are turned into the Lost and Found within 48 hours and are kept for 30 days before disposal.
Hats, gloves, mitts, scarves and toques are placed in the Transit Centre lobby. All other items including phones and keys are kept in a secure location. Please call 780-464 RIDE (7433) to claim these items.
Lost and Found is located at the Strathcona Transit Centre at 970 Ordze Road, Sherwood Park, AB.
Lost and Found is available Monday to Friday, 8 a.m. - 5 p.m. Closed statutory holidays.
Strathcona County Transit's mission:
To provide local, intermunicipal and specialized public transit services for the community that are Customer-focused, Accessible, Reliable, Efficient and Safe (CARES).