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Transit announcements

Transit holiday service

This year Transit's holiday service includes an altered schedule to the University of Alberta from December 22 to January 2, 2015 with service from 6:15 a.m. to 6:15 p.m. Monday to Friday. 414 holiday schedule (127.8 KB) . To travel to the University after 6 p.m., take the 411 downtown and transfer to the LRT at Central Station.

  • Christmas Eve, December 24 – regular service
  • Christmas Day, December 25 – no service
  • Boxing Day, December 26 – Saturday service
  • New Year’s Eve, December 31 – regular service extended by two hours
  • Free bus service starts
    • Local service: 12 noon to 2 a.m., January 1, 2015
    • Commuter service: 6 p.m. to 2 a.m, January 1, 2015
  • New Year’s Eve Festival Shuttle from Bethel Transit Terminal to Broadmoor Lake 3:30 p.m. - 8:45 p.m.
  • New Year’s Day, January 1, 2015 – no Service

If you have further questions, please call our Customer Service Representatives at 780-464-RIDE

December Bus Passes, Ticket Sales and Advantage Parking Passes

December bus passes and Advantage Parking passes are available for purchase beginning November 21, 2014 at the Bethel Transit Terminal between the hours of 7 a.m. and 7 p.m. Monday to Friday and Saturdays 8 a.m. to 5 p.m.

Pass sales are also available at the Ordze Transit Centre off Wye Road on the last two business day of the month and the first working day of the month between the hours of 7 a.m. to 10:30 a.m. and 3:30 p.m. to 7 p.m. For December pass sales that is November 27 and 28 and December 1.

Pass and Ticket Outlets

Also please note that passes and tickets are no longer available at the Transit Operation building on Streambank Avenue nor the Transit Administration Building on Premier Way.

Inclement weather - winter safety

As we all know living in Alberta can present us with a lot of weather related issues. One minute it is warm and the sun is out, the next there is an unforeseen snow storm and traffic comes to a grinding halt. Throughout all weather conditions, Transit works hard to provide safe and reliable service to all of our customers, everyday. 

Please be prepared for changes in weather that may result in service delays.

  • Wear appropriate footwear. 
  • Make sure you have a jacket with you and consider bring along hats, gloves or even an umbrella. 
  • Listen to the weather and traffic reports, and plan your morning commute accordingly.

It is rare that service is severely disrupted, but we thank you for your patience as we dealt with the adverse weather and road conditions. Once again, know that our mission is to provide safe and reliable service to our customers. We are going to safely get you where you are going as quickly as possible. 

Construction and Transit

With construction season now in effect and both Wye Road/Sherwood Park freeway and the Baseline Road interchanges now in full swing, traffic interruption should be expected daily. Traffic patterns will change based on construction needs and the speed limit will remain 50 km/hr in construction zones. These disruptions are anticipated for the foreseeable future.

Transit users may experience delays due to this construction. We will do our best to remain on schedule, but we cannot move faster than the traffic. We highly recommend that customers plan their trips to accommodate for these potential traffic tie-ups. Consider taking and earlier bus. 15 minutes may make the difference between arriving at your destination on time or late.

To find out more about the Anthony Henday project visit http://www.northeastanthonyhenday.com/index.php

Please be a courteous commuter

Consider this, what bothers you when you ride the bus? Passengers using a seat to hold their bags instead of letting you sit down? Loud conversations on cell phones? People kicking your seat? A backpack inadvertently banging you in the head? The strong cologne being worn by the guy next to you?

By being conscious of behaviour, everyone can alleviate these annoyances.

Please be a courteous commuter and:

  • Do not wear strong perfumes and colognes.
  • One seat = one passenger.
  • When listening to music, wear earphones and keep the volume low.
  • Keep all conversations at a respectful volume.
  • Keep all bags on your lap or at your feet.
  • Take all your garbage with you.
  • Avoid eating on the bus.
  • Be patient. Pushing is not necessary. Excuse yourself when exiting through a crowd.
  • Be polite. Move to the back.

Standing on buses

We recognize that standing on a bus is not ideal. However, due to the surging popularity of transit services, it is likely that customers travelling during rush hour may have to occasionally stand. While university is in session, standing will be more common.

Lose something?

All items found on Transit vehicles or properties are turned into the Lost and Found within 48 hours and are kept for 30 days before disposal.

Hats, gloves, mitts, scarves and toques are placed in the Bethel Transit Terminal lobby. All other items, including phones and keys, are kept in a secure location. Please call 780-464 RIDE (7433) to claim these items.

Lost and Found is located at the Bethel Transit Terminal, 650 Bethel Drive, Sherwood Park, AB.

Lost and Found is available Monday to Friday, 7 a.m. - 7 p.m. Closed statutory holidays.

Strathcona County Transit's mission:
To provide local, intermunicipal and specialized public transit services for the community that are Customer-focused, Accessible, Reliable, Efficient and Safe (CARES).

Further information
780-464-RIDE (7433)

Last updated: Thursday, November 27, 2014
Page ID: 37497