Summer construction detours
We recognize commuter routes are delayed due to construction on 98 Ave. and Walterdale Hill. We have been detouring our route in order to best minimize these delays. However, delays of 5 to 7 minutes are unfortunately unavoidable during peak travel times. Detours are in effect. Stop #2289 into Edmonton is being missed.
Routes 401 & 411 – Due to construction on 104 Avenue, Route 401 & 411 are on detour.
Some stops may be affected. Please speak with your driver for details.
Questions? Call 780-464-7433.
Limited parking at Bethel Transit Terminal - Saturday, July 2
There will be limited parking available on Saturday, July 2 from 8 a.m. to 6 p.m. due to an event taking place in the terminal parking area. There will be 50 stalls reserved for Transit customers on the east side of the parking lot. We ask that customers obey all parking restrictions and signage.
See the below parking map for more information or call 780-464-RIDE (7433)
Bethel Transit Terminal Construction Update
Due to construction at Bethel Transit Terminal, buses cannot be held for connections during afternoon peak periods. This will last for the duration of construction. We apologize for this inconvenience. Regular Transit practices will resume when construction allows. As a reminder, please exercise caution in construction areas.
Bus service may be delayed due to construction projects throughout the County and within the City of Edmonton. Projects affecting service include:
- Henday freeway construction: all Commuter routes. Ongoing.
- Walterdale Hill
- 98 Avenue construction
98 Avenue is a primary route used in the majority of our commuter service from the Bethel Transit Terminal. Customers should note that when traffic congestions from construction interferes with Transit's ability to stay reasonably on time, Transit routes traveling on 98 avenue will be re-routed to use 101 avenue. This could happen at any time in either direction depending on traffic flow. We anticipate this continuing to occure throughout the summer at this time. Currently stop #2289 into Edmonto is being missed.
Customer traveling to the University area will also note an occasional detour with the return trip from the University of Alberta back to the Bethel Transit Terminal. Instead of the route running in a loop, the 404 and 414 will travel back on the route they took to arrive at the U of A bus terminal. Again, no stops will be missed and this may occur without prior notice based on traffic congestion.
Wye Road/Sherwood Park freeway and the Baseline Road interchanges now in full swing, traffic interruption should be expected daily. Traffic patterns will change based on construction needs and the speed limit will remain 50 km/hr in construction zones. These disruptions are anticipated for the foreseeable future.
What is Transit doing?
Transit users may experience delays due to construction. We will do our best to remain on schedule, but we cannot move faster than the traffic. We highly recommend that customers plan their trips to accommodate for these potential traffic tie-ups. Consider taking an earlier bus. 15 minutes may make the difference between arriving at your destination on time or late.
We're reviewing what is happening on the roads regularly to try to stay on top of how it is affecting your commute and to maintain your level of service. We appreciate your patience.
To find out more about the Anthony Henday project visit http://www.northeastanthonyhenday.com/index.php
New GreenTRIP funding announced for Strathcona County Transit
On Dec 11, 2015 the Alberta Government once again demonstrated its commitment to accessible, rider-friendly public transit by providing Strathcona County Transit with a GreenTRIP $10.7 million grant towards 22 double decker buses. These 100% accessible buses will be used to expand inter-municipal busing between Sherwood Park and Edmonton, where on an average day, transit makes approximately 5,000 commuter trips.
As a proud partner in the regional and provincial quest for environmental stewardship through public transit, the double-decker buses go a long way to reducing carbon emissions by reducing the number of both cars and buses that need to be on the road. In fact, independent experts estimate that up to 1,183 tonnes of greenhouse gases will be eliminated each year by people choosing to ride our double-decker buses.
Along with the announcement of the $10.7 million grant for Strathcona County Transit's 22 double decker buses, the Province also announced funding for:
- Six commuter buses, four local buses, a park-and-ride facility, and a bus storage facility (Spruce Grove) $7.3 million
- Four low-floor commuter buses and related transit infrastructure (Beaumont) $1.2 million
- 200 stall park-and-ride facility (Ft. Saskatchewan) $2.2 million
In total, GreenTRIP has committed $800 million to expand and promote public transit in the Capital Region.
Read the full Government of Alberta announcement
Transit is listening - keeping your travel needs in mind
As always, Strathcona County Transit is working hard to take care of our customer's needs. To that end we will continue to monitor the traffic patterns and how construction affects our routes.
On March 9, Transit customers began to benefit from a new service controller position that will help reduce missed local connections. Using GPS technology, the Service Controller is able to see the whole system in real-time to decide whether it is reasonable to hold back the entire system for commuter buses stuck in traffic or have local buses depart according to schedule.
As we begin our fall service on August 31, 2015 we will continue to monitor its performance while striving to meet the needs of its riders. If you have any questions or comments, please contact Transit at Transit or call us at 780-464 - RIDE (7433).
It is our sincere goal to provide Customer-focused, Accessible, Reliable, Efficient, Safe (CARES) service, and we will continue to adjust our service in order to create a service that works for the majority of riders.
July Bus Passes, Ticket Sales and Advantage Parking Passes
June bus passes and Advantage Parking passes are available for purchase beginning June 24, 2016 at the Bethel Transit Terminal between the hours of 7 a.m. and 7 p.m. Monday to Friday and Saturdays 8 a.m. to 5 p.m.
Pass sales are also available at the Ordze Transit Centre off Wye Road on the last two business days of the month and the first working day of the month between the hours of 7 a.m. to 10:30 a.m. and 3:30 p.m. to 7 p.m. For July pass sales that is June 29 and 30 and July 4.
Also please note that passes and tickets are no longer available at the Transit Operation building on Streambank Avenue nor the Transit Administration Building on Premier Way.
Transit commuter route pick-up/drop-off in the City of Edmonton
In order to serve the needs of our passengers when traveling on Strathcona County Transit commuter routes, the following practice will be adopted, effective January 4, 2016.
- All designated bus stops on the map will be serviced by Strathcona County commuter buses for drop-off and pick-up.
- Only stops indicated on the map will be serviced by Strathcona County Transit.
Please be a courteous commuter:
Consider this, what bothers you when you ride the bus? Passengers using a seat to hold their bags instead of letting you sit down? Loud conversations on cell phones? People kicking your seat? A backpack inadvertently banging you in the head? The strong cologne being worn by the guy next to you?
By being conscious of behaviour, everyone can alleviate these annoyances.
- Please be considerate, the seats at the front of the bus are to be used for passengers who may have issues standing. If you see someone who may have a greater need for a seat, please consider offering yours.
- There is no smoking on buses or with 5 metres of the bus door and windows. There is no smoking in the terminals or on the platform. Please only smoke in designated smoking areas. This includes e-cigarettes.
- Do not wear strong perfumes and colognes.
- One seat = one passenger.
- When listening to music, wear earphones and keep the volume low.
- Keep all conversations at a respectful volume.
- Keep all bags on your lap or at your feet.
- Avoid eating on the bus.
- Take all your garbage with you.
- Be patient. Pushing is not necessary. Excuse yourself when exiting through a crowd.
- Be polite. Move to the back.
Standing on buses
We recognize that standing on a bus is not ideal. However, due to the surging popularity of transit services, it is likely that customers travelling during rush hour may have to occasionally stand. While university is in session, standing will be more common.
All items found on Transit vehicles or properties are turned into the Lost and Found within 48 hours and are kept for 30 days before disposal.
Hats, gloves, mitts, scarves and toques are placed in the Bethel Transit Terminal lobby. All other items, including phones and keys, are kept in a secure location. Please call 780-464 RIDE (7433) to claim these items.
Lost and Found is located at the Bethel Transit Terminal, 650 Bethel Drive, Sherwood Park, AB.
Lost and Found is available Monday to Friday, 7 a.m. - 7 p.m. Closed statutory holidays.
Strathcona County Transit's mission:
To provide local, intermunicipal and specialized public transit services for the community that are Customer-focused, Accessible, Reliable, Efficient and Safe (CARES).