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Assessment and Tax - FAQs

2017 Tax Brochure (1.3 MB)

Frequently Asked Questions for 2017 tax year:

Q. What is my property assessment based on?

A. The assessment and taxation process is governed by provincial legislation; your 2017 property assessment is based on a July 1, 2016 market value estimate, as measured by the real estate marketplace (i.e. property sales).

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Q. How do I know my property assessment is a reasonable market value estimate and how does it compare to other similar properties?

A.Your property characteristics are measured against other properties that have sold, to calculate a market value. Characteristics such as location, age, size and others are all considered. You can confirm your property characteristics or compare to other properties, by using our Property Assessment Mapping tool. Alternatively, enter a request in County Connect and an Assessor will answer your questions.

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Q. If I don’t agree with my property assessment, what can I do?

A. If, after having discussed your assessment with an assessor, you are still of the opinion that your assessment is incorrect, you may file a written complaint to the Assessment Review Board. Step by step instructions will be available on the back of your Assessment and Tax Notice (mailed in May).

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Q. Council approved a 2.62 per cent municipal tax decrease for the 2017 County budget. Does this mean my municipal taxes will go down by exactly this amount?

A. The County will collect 2.62 per cent less municipal taxes (in total) from the taxable assessment base.

Average tax decreases

This chart illustrates per cent tax decreases required to meet the 2017 budget and requisition requirements, based on a sample
residential property assessed at $430,000. The County municipal tax dollar decrease is 2.62 per cent. When the other three tax rates – library, housing and provincial education — are factored in, the total 2017 tax decrease is approximately 0.9 per cent.

2017 Budget and Requisition 2017 Property Taxes
2016 Property Taxes
Property Tax Change (approx.) Per cent Increase
(for each / rounded)
Municipal $1,852 $1,902 ($50) 2.6%
Strathcona County Library $67 $67 $0 0%
Heartland Housing Foundation $38 $38 $0 0%

Provincial Education
$1,098 $1,075 $23 2.1%
Total (weighted) $3,055 $3,082 ($27) 0.9%

You may also experience a tax increase or decrease, dependent on how your property assessment (market value estimate) has changed relative to the average (Tax Redistribution Effect). The average residential market value decrease is 3.5% (July 1, 2015 to July 1, 2016), but if your specific property assessment (market value) has decreased less than 3.5% you will have a corresponding higher total tax increase.

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Q. Why do property taxes change year over year?

A. Taxes may change due to one or a combination of these factors:

  • a change in the Strathcona County annual budget or requisition requirements for municipal operations, Strathcona County Library, Heartland Housing Foundation or provincial education.
  • a particular property assessment (market value) changed more or less than the average.

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Q. How much of my total tax bill is used for Municipal Services?

A diagram showing total residential property tax distribution

A. Of every residential property tax dollar:

  • 61 per cent pays for municipal services
  • 36 per cent is collected on behalf of the Government of Alberta for education
  • 3 percent supports the Strathcona County Library and Heartland Housing Foundation

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Q. What services do I receive for my municipal taxes?

A. A sample single family residential property assessed at $430,000 will pay approximately $154 per month in 2017 property taxes for Strathcona County municipal services including:

roads $ 46/month
fire, ambulance, police $ 45/month
recreation, parks, culture $ 31/month
transit $ 17/month
planning services $ 6/month
agricultural services $ 3/month
community social programs $ 4/month
economic development, tourism
$ 2/month
Strathcona County municipal services $ 154/month

Also, as part of residential property taxes for this sample property,

Strathcona County Library $ 5/month
Heartland Housing Foundation $ 3/month
Provincial education (kindergarten to Grade 12) $ 92/month
Total residential property tax $ 254/month

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Q. What payment options do I have?


  • Online, through telephone banking or in person at a financial institution
  • Online through Plastiq 
  • By mail (post dated cheques are accepted)
  • Drop-off payment in the envelope deposit box (south side of County Hall)
  • Cash, cheque or debit at Assessment and Tax
  • Cheque only at Heartland Hall Contact Office or South Contact Office

Payment options are available on the back of your Assessment and Tax Notice (mailed in May).

Strathcona County offers a convenient payment plan that enables you to pay your property tax in 12 monthly payments (January - December), instead of one annual payment. 

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Q. Is there a penalty for not paying my taxes on time?

A. Yes. Property taxes are due on June 30, 2017
(Your tax bill covers the period from January 1, 2017 to December 31, 2017)
Taxes for the current calendar year that remain unpaid are subject to the following penalties:
July 1 @ 3 per cent
August 1 @ 6 per cent
September 1 @ 9 percent

Properties with tax arrears are subject to the tax recovery and sale process legislated through the Municipal Government Act

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Q. Are there any property tax programs for seniors?

A. Yes, there are two programs currently available:

Seniors Tax Deferral Program (Provincially funded)

The Seniors Tax Deferral Program will allow eligible senior homeowners to defer all or part of their property taxes through a low-interest home equity loan with the Government of Alberta.
Contact 780-644-9992, or Government of Alberta Seniors website for information

Strathcona Senior's Property Tax Rebate (County funded)

A flat $100 rebate, available to low-income seniors' households. You must be:

  • 65 years of age or older
  • meet the Alberta Seniors Benefit program annual income guidelines
  • live in your own home in Strathcona County 

Please apply in person at Family and Community Services at 200, 501 Festival Avenue, Sherwood Park.  You will be required to complete an application form and provide income confirmation (bring your Notice of Assessment from Canada Revenue Agency).

For further information contact Family & Community Services at 780-464-4044

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Q. Where can I find out more information?

A. Assessment and Tax department at County Hall
2001 Sherwood Drive, Sherwood Park
Office hours: 8 a.m. to 4:30 p.m., Monday to Friday

Property Assessment Inquiries
Phone: 780-464-8196
Fax: 780-464-8270

Municipal Property Tax Inquiries
Phone: 780-464-8120
Fax: 780-464-8270

Education Property Tax Inquiries
Phone: 780-422-7125 (Government of Alberta)

Last updated: Wednesday, August 23, 2017
Page ID: 37821