Track my request

Check the status of your case by entering your case ID. It may take up to 30 minutes before a submitted request is uploaded to Track my request.

Emergencies: call 9-1-1

For Strathcona County services, if the nature of your service request is urgent (impacts public safety/loss), please call the appropriate department’s service phone line.

Personal information is collected under the authority of section 33(c) of the Freedom of Information and Protection of Privacy Act and will be used for managing and administering your transaction with the County Connect Service Tracking System.