Service modifications and support

Strathcona County municipal operations continue to be provided to our community. Where possible and appropriate, Strathcona County staff are working from home and avoiding in-person meetings.

As this situation changes frequently, Strathcona County will continue to monitor and respond to Alberta Health direction.

Services operating remotely or in reduced capacity

Front-counter services are closed to the public. Please call us​​​​​​​ before coming to our offices. 

As facilities gradually re-open, please note that cashless payments preferred: credit or debit.

Service payments

Update as of March 26: In recognition of this unprecedented time, Strathcona County residents and small businesses facing financial hardship may request utility bill payment deferrals, for up to three months with no penalties. For residents and small businesses in financial need, contact Utility customer billing at 780-464-8273 or email

Consider making your payments online, through your bank institutions, whenever possible. Check your options for:

Cashless payments preferred: credit or debit.

Family and Community Services is available to connect you to financial resources and other community supports. 

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Last updated: Tuesday, June 16, 2020
Page ID: 50720