Service modifications and support

Strathcona County municipal operations continue to be provided to our community. Where possible and appropriate, Strathcona County staff are working from home and avoiding in-person meetings.

As this situation changes frequently, Strathcona County will continue to monitor and respond to Alberta Health direction.

Services operating remotely or in reduced capacity

Front-counter services are closed to the public. Please call us​​​​​​​ before coming to our offices. 

As facilities gradually re-open, please note that cashless payments preferred: credit or debit.

Service payments

Update as of September 30: A utility bill repayment plan is available to provide relief to families and businesses who are struggling. Utilities customers should ensure they are signed up to ensure no late fees are charged or services discontinued. Learn more
Contact Utility customer billing at 780-464-8273 or email

Consider making your payments online, through your bank institutions, whenever possible. Check your options for:

Cashless payments preferred: credit or debit.

Family and Community Services is available to connect you to financial resources and other community supports. 

More information Permanent link to more-information

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Last updated: Thursday, November 12, 2020
Page ID: 50720