The Enterprise Content Management (ECM) Lead will champion the programs of content management, records management, forms management, and collaboration solutions for Strathcona County.
The ECM Lead plays a key role in establishing a relationship between IT and the business; increasing the value realized from IT assets, investments, and capabilities. This role helps align technology investments, people, and processes with corporate priorities, business programs, and services. The contribution from the ECM Lead is to help with providing strategic planning, program management, project management, and operational management at a program level.
This individual will play a critical role in the implementation of Office365 as an enterprise-wide platform solution, which will affect how every member of the organization works, manages, and shares information. This includes introduction of new services and processes, updating and maintaining our file plan, the migration of content from our existing Open Text platform and other unofficial repositories, and overseeing the training and change management for the users.
Additionally, the ECM Lead will ensure that policies and practices equally apply to our physical information assets. This individual will provide direction and oversight for the programs’ governance (plans, procedures, and processes) as well as ensuring corporate support, decision making and engagement.
- Strategy – Define and maintain program level strategic planning, lead and facilitate conversations with decision makers to achieve consensus, alignment with Council priorities, Corporate and Department Business Plans, establish portfolio roadmap with recommendations to achieve outcomes based on risk, capacity, funding, maturity and competency
- Portfolio Management – Establish and maintain a Program roadmap that recommends pragmatic timelines to achieve strategic outcomes based on considerations such as priority, impact and ability to deliver based on assessment of risk, capacity, funding, maturity and competency
- Project Management – Create and manage program work plan, select projects to meet program objectives, contribute to the annual budget process, inform stakeholders of progress, manage change and lead conversations to identify expectations of the business, establish roles and responsibilities, coordinate and oversee project execution, and establish communication plans
- Relationship Management – Manage change by leading the conversation to identify expectations of the business in making change successful, including the establishment of role and responsibilities required to manage the change
- Operations Management – Supervise staff assigned to the program by leading recruitment efforts, providing supervision, coaching, and mentorship, encourage professional development and foster individual growth
Skills and Abilities
- Proficiency and understanding of Enterprise Content management, records management and information governance principals and techniques
- Knowledge of industry trends and tools within areas of digital repositories, collaboration, social media, team communication
- Ability to create, or collaborate on, high level architectural documents and designs
- Effective interpersonal, business relationship and project management skills
- Excellent facilitation, verbal and written communication skills
- Strong business acumen and ability to effect change through use of technology
- Strong leadership skills, with the ability to work in a team environment and facilitate the open exchange of ideas and information
- University degree in computing science, with a minimum of seven (7) years directly related IT experience OR a computing science diploma plus nine (9) years of directly related IT experience with progressive levels responsibility
- Experience with ECM platforms (preferably O365 / SharePoint)
- Change Management experience and PMP designation
- Experience in records management, information management, information privacy and security
- Experience in a business environment similar to Strathcona County, other large enterprise with multiple lines of business, or in one or more levels of government is considered an asset
Equivalencies of education and experience may be considered. In addition to providing a dynamic working environment, we offer a competitive salary and benefits package.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Competition #318-2018-EXT-ITS closes December 26, 2018
Thank you for your interest in Strathcona County. We only contact candidates selected for interviews.