Competition number 012-2019-EXT-RCM

Supervisor, Electronic Voice Entry Administrative Support


Permanent Full-Time

Closing date

Jan. 14, 2019

Competition status

  • Active: Accepting applications until 11:59 pm MST on the closing date.
  • Screening: Applications are under review.
  • Interviewing: Applicants have been selected for interviews.
  • Closed: A candidate has been selected and/or competition has closed.
  • Ongoing: Accepting applications, which will be reviewed on an as-needed basis.
  • Cancelled: The competition has been cancelled.



RCMP & Enforcement Services


40 hours per week

Pay range

$80,267 to $ 100,339 per year

Job Description

The E.V.E and Administration Support Supervisor provides direction, leadership, and guidance to oversee the Strathcona Electronic Voice Entry unit (E.V.E), DARE, guards, Municipal Police Assistants and CPIC Specialist. This position supervises and leads strong administrative client oriented teams that interact with both internal and external clients, as well as ensuring that RCMP Policies and Procedures and Judicial legislation are adhered to.


  • Provide leadership, direction and development for a strong operational unit of administrative support for the operations of the RCMP
  • Recruitment, orientation, scheduling and performance reviews
  • Provide operational direction to the E.V.E and Administration Support Unit to ensure RCMP, County Policies, Directives, Judicial Legislation and Detachment Unit Supplements are followed
  • Ensure National, Divisional and Detachment RCMP policies and procedures are practiced and meet professional standards and ethics.
  • Provide input to Manager regarding resource planning and unit budgeting requirements
  • Review standards and format procedures to improve efficiencies and update those to meet RCMP National and Divisional changes
  • Respond and comply with requests from outside agencies for information as outlined by RCMP Policy and Procedures.
  • Monitor and review for compliance Employment Canada and Strathcona County standards, OHS standards, audit, review and prepare time entries.
  • Implement, supervise and maintain the E.V.E. unit.
  • Ongoing E.V.E. quality assurance for quarterly audit/statistical reporting to the Officer in Charge (OIC)

Skills and Abilities

  • Experience in supervision, team building and leadership
  • Understand RCMP policies and procedures, including criminal code, federal and provincial statutes, municipal bylaws, and the Canadian legal system and court documents. Knowledge of Strathcona County procedures an asset
  • Strong team building, strategic planning  and management skills
  • Excellent communication skills, both verbal and written including negotiation skills
  • Effective listening skills, analytical and problem solving skills
  • Strong stress management and the ability to think and act quickly under high pressure situations
  • Time management skills including ability to multitask, prioritize incoming and outgoing information, coupled with good judgement
  • Ability to operate PROS, JOIN, CPIC and various other operational database systems


  • Minimum of a diploma in a related field, plus 5 years of experience in a police related environment.
  • Additional education such as a certificate in Emergency Communications and Response would be considered an asset
  • Recognized supervisory development training and two years of supervisory experience
  • Must be able to obtain a Reliability Enhanced Security Clearance as well as a “Special Constables” appointment from the Solicitor General of Alberta
  • Proficient computer skills using PROS, CPIC, MOVES, JOIN, CIIDS, ROSS, Report Exec  

Equivalencies of education and experience may be considered. In addition to providing a dynamic working environment, we offer a competitive salary and benefits package.  

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Competition #012-2019-EXT-RCM closes January 14, 2019

Thank you for your interest in Strathcona County. We only contact candidates selected for interviews.

A cover letter must be submitted along with a resume describing the interest in this position.


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