Proposed new transit routes
Thank you for your feedback!
Transit has completed the public engagement phase for the development of a new bus route structure. Over 300 people provided their thoughts and ideas on the proposed plans. This valuable feedback helps ensure Transit provides services that satisfy the needs of this community.
Once complete, the finalized bus route structure will come into effect once the new Bethel Transit Terminal opens in the summer of 2014.
Transit riders will be given plenty of notice and time to familiarize themselves with the new bus route service plan before it goes into effect.
What to expect in the final plan
Based on feedback and extensive rider statistics, Transit aspires to put the service where it is most needed and will be best utilized. This feedback is reviewed by Transit planning staff during the formation of the new local and commuter bus route structure.
Once the new route structure is in place, there will be more routes originating at the Bethel Transit Terminal off Baseline Road, creating a smaller demand for routes originating at the Transit Centre off Wye Road.
Some areas that currently have no, or limited service, may have increased service, while other areas that have underutilized service may no longer have service.
Decisions for new routes are thoughtfully based on:
- Council approved Transit Master Plan and service design guidelines
- Feedback from residents and riders
- Current usage and projected growth patterns
- Where people live and their destinations both in Sherwood Park and Edmonton
Transit’s goal is to reduce travel times wherever possible, while shifting existing resources to where they are most needed.
Questions you may have...
Q: Why is Transit changing the bus routes?
A: The Transit Master Plan approved in 2012, made a number of recommendations for Transit’s growth over the next 10 years. Part of those recommendations included the development of a new central terminal and the restructuring of our current routes.
The new terminal on Bethel and Broadway will provide more parking and greater access to customers. Because of this, Transit wants to make the Bethel Transit Terminal the centre of its service. The new route structure will improve access to the terminal and connections. The ultimate goal of the changes is to improve service.
Q: Is Transit changing just the local routes or will commuter routes change to?
A: Both the local routes and commuter routes will be changed to some extent.
Q: Why are these changes necessary?
A: Sherwood Park is growing, and the majority of the growth is north. With the creation of higher density living areas in these newer areas there are more and more people who are choosing transit. We need to provide residents with better access to businesses and services that are being developed in these new areas.
We expect these changes will:
- Increase customer satisfaction
- Resolve customer concerns
- Increase ridership
- Increase service efficiency
Q: Will the Transit Centre off Wye Road still be the main terminal?
A: Transit Centre will still be used, however it will no longer be the primary terminal. The majority of commuter buses will leave from the Bethel Transit Terminal.
Q: How about local service tailored to seniors needs?
- All senior centres will be either on a bus route or within a short walking distance (less than 200 m) to a bus route
- Improve overall travel times and service area coverage
Q: What about local service for high school students?
- Introduced new direct routes to the new Archbishop Jordan High School
- Reduced overall travel times, particularly in northeast and southeast areasImproved travel times to all junior high and high schools
- Easy connections from the Bethel Transit Terminal will facilitate students transfers and ensure connections to school services
Q: Will Transit be increasing its destinations in Edmonton?
A: No. Transit will maintain service to the University, downtown and N.A.I.T, the changes will be on how we travel there. More commuter buses will be leaving from the Bethel Transit Terminal than the Transit Centre. Travel times will remain the same in most cases.
Q: Will there still be service to N.A.I.T.?
- N.A.I.T. service will be at the Bethel Transit Terminal only
- There will be no N.A.I.T. service from the Transit Centre
- Service to NAIT will be reevaluated in 2014 when N.A.I.T. LRT line opens
Q: Why are you increasing commuter service at the Bethel Transit Terminal?
A: The new terminal will have 1,200 parking spots. With the increased parking we anticipate the majority of our passengers will choose to use the Bethel Transit Terminal. Also, having the majority of service at the Bethel Transit Terminal will alleviate some of the parking issues at the Transit Centre for our rural southwest residents, for whom the Transit Centre is the logical choice to utilize.
Q: Does this mean Transit will start its pilot project to Ardrossan as recommended by the
Transit Master Plan?
A: Not at this time. Transit is taking things one-step at a time to ensure we provide our customers with the right service. We expect to conduct an assessment study in 2014 for the pilot project. The detailed implementation including location, service and timeline will be determined by the assessment. Transit will communicate this information once it becomes available.
Q: When can we expect the final plan?
A: We have collected your feedback and now we are working on the finished product. We expect to have that available for you to see in the early fall, but the changes won't go into effect until the last week of December. Watch this page for the final plan.
Q: When will the changes go into effect?
A: We anticipate the changes happening the last week of 2013 on December 28, after the new Bethel Transit Terminal has officially opened.
Q: Why are you telling us so early?
A: We put this out to the public early so that we could solicit feedback. Now that we have your feedback, we want to maintain awareness of the changes sothat when they do come into effect, no one is surprised. Telling you this early, to improve public awareness. It is vital to Transit that no customer is left behind, figuratively and literally. Advanced notice, involvement and word of mouth are the best ways to achieve this, so, pass it on!
Strathcona County Transit provides local, intermunicipal and specialized public transit services for the community that are Customer-focused, Accessible, Reliable, Efficient and Safe (CARES).
780-464 - RIDE (7433)