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I Need Help

Two men helping and supporting each other

Reach Out. Speak Out.

Build healthy relationships and end family violence.

If you are in immediate danger dial 9-1-1 for Strathcona County RCMP

You are not alone. Tell someone if you feel afraid or bad about yourself because of another person’s words or actions. A friend, family member, co-worker, teacher, doctor or one of the resources listed below can help you.

24 Hour Help

A Safe Place
Phone: 780-464-7233 (available 24/7 in Alberta)

  • Provides protection, crisis intervention & support, referral & liaison;
  • Offers in-shelter services and outreach services; 
  • Calls are answered by trained staff and kept confidential (exception if situations dictate by legislation, judicial or medical crisis); and
  • Delivers education and awareness programs aimed at prevention.

Family Violence Information Line
Phone: 310-1818 (available 24/7 and toll free in Alberta)
Chat: familyviolence.alberta.ca

  • Provides information about family violence resources available in your community;
  • Calls are answered by trained staff and kept confidential; and
  • Services are available in 170 languages.

Strathcona County RCMP
Phone: 780-467-7741 for non-emergencies

RCMP Victim Services
Phone: 780-449-0153

  • Volunteer-based program that provides immediate assistance, support, information and agency referral to victims of crime and trauma in Strathcona County.
Shelters

A Safe Place
Phone: 780-464-7233 (available 24/7 in Alberta)

  • Provides protection, crisis intervention & support, referral & liaison to community;
  • Offers in-shelter services and outreach services; 
  • Calls are answered by trained staff and kept confidential (exception if situations dictate by legislation, judicial or medical crisis); and
  • Delivers education and awareness programs aimed at prevention.

Locate a shelter close to you or if you need someone to talk at a shelter near you
Phone: 1-866-331-3933 and press 1 (available toll free in Alberta)

Kids Kottage
Phone: 780-944-2888 (available 24/7)
Phone: 780-448-1752

  • Supports for families in crisis; and
  • Provides a safe shelter for children infant to 10 years of age up to 72 hours free of charge at the cottage.
Sexual Assault Resources

Saffron Centre 
Phone: 780-449-0900

  • Offers individual and group counselling;
  • Provides advocacy and support (accompany survivors through the justice and health systems, help navigate the various services available, etc.); and
  • Education and awareness programs aimed at prevention.

Sexual Assault Centre of Edmonton (SACE)
Phone: 780-423-4121 (available 24/7) for crisis line
T.T.Y. (Telephone Device for the Deaf): 780-421-1482

  • Provides a safe and supportive space where survivors of sexual abuse and sexual assault can exercise their resiliency and strength in healing from trauma;
  • Offers individual and group counselling to survivors of sexual violence;
  • Delivers educational groups for survivors of sexual violence and their supporters; and
  • Runs a diversity/outreach program, which provides unique and specialized services to all people, regardless of ethnic heritage, faith, gender, culture, age, social and financial status, ability, or sexual orientation.

Sexual Assault Response Team (SART)
Phone: 1-866-408-LINK

  • Provides Sexual Assault examinations by a Sexual Assault Response Team (SART) of female registered nurses, educated in sexual assault examinations and care;
  • Provides this services with or without police involvement;
  • Available to males and females aged 14 and older who have been sexually assaulted in the previous 7 days. (Males and females aged 13 and younger who have been sexually assaulted should go to the Stollery within the first 3 days; and
  • To access service; go to the Emergency Room and tell the triage nurse you would like to see the Sexual Assault Response Team (SART) or that you’ve been sexually assaulted.
Children Resources

Child and Family Services
Phone: 780-422-2001 for crisis line
Phone: 780-467-5195 for Sherwood Park Office

  • If you have reason to believe that a child has been abandoned, is being neglected, physically injured, emotionally injured or sexually abused, you need to call so they can assess the situation. A child might not come right out and tell you they are being abused, but you might observe signs of neglect or abuse
  • Everyone in Alberta has a role and shared responsibility in supporting families to keep children safe and well under the Child, Youth and Family Enhancement Act; and
  • Calls are answered by trained staff and kept confidential.

Child Abuse Hotline
Phone: 1-800-387-KIDS (5437)

Financial Resources

Alberta Human Services – Alberta Works
Phone: 780-464-7000 or 780‑644‑5135 after 4:30 p.m.
Phone: 1‑866‑644‑5135 (available 24/7 and toll free in Alberta) or

Mental Health and Addiction Resources

Strathcona County Family Community Services
Phone: 780-464-4044

Alberta Health Services Mental Health
Phone: 780-342-3373 for Strathcona Community Hospital
Phone: 1-866-303-2642 (available 24/7 and toll free in Alberta) for Mental Health Hotline

  • Calls are confidential, anonymous;
  • Provides information about mental health services and programs;
  • Offers crisis intervention; and
  • Referrals to other agencies if needed.

Alberta Health Services Addictions
Phone: 780-342-3373 for Strathcona Community Hospital
Phone: 1-866-332-2322 (available 24/7 and toll free in Alberta) for Addictions Hotline

  • Calls are confidential;
  • Provides information on alcohol, tobacco, other drugs and problem gambling support, information; and
  • Referrals to other services if needed.

Alberta Health Services Crisis/Distress Line
Phone: 780-482-HELP (4357) for Edmonton crisis support and suicide line
Phone: 780-342-7777 for the Mobile Response Team

  • Call, text or chat online

Canadian Mental Health Association
Phone: 1-800-232-7288 if outside of the greater Edmonton region.
Phone: 780-454-8888 Seniors’ Abuse Helpline
Phone: 780-732-6654 Suicide Grief Support Program

  • Helps you take control of whatever is going on in your life – through intervention and prevention.
  • Provides education and awareness of mental health, mental illness and suicide.

211 Alberta
Phone: 2-1-1
Phone: 780-482-4636 if outside of the City of Edmonton, Strathcona County, Leduc County or Parkland County

  • Finds the right community and social services; and 
  • If you prefer to search for services yourself online, please visit www.ab.211.ca for a comprehensive list of services.
Physical Health

Health Link Alberta
Phone: 8-1-1 (available 24/7)
Phone: 1-866-408-5465 (toll free in Canada)

  • Provides health advice or information.
Community Support

Find more information here

Healthy relationships are made up of respect, trust, boundaries and open and honest communication. (Mind your mind)

When someone uses behaviour or words that causes fear and jeopardizes another person's well-being, it is not healthy.

Unhealthy relationships can appear in degrees of severity and various forms. Violence can occur in a single event or as a continuing series of incidents. Some forms include physical violence, emotional, spiritual, psychological, sexual and financial abuse, harassment or other threatening disruptive behaviours. Child abuse and neglect and witnessing the abuse are also forms of abuse.

Family violence is happening in Strathcona County…it may be affecting somebody close to you. It happens in all ages, cultures, religions and at all income levels. The LGBTQ community, women, men, children, youth and seniors can be victims of family violence.

It's time to Speak Out about family violence. Other commonly used terms to describe family violence include domestic violence, intimate partner violence and spousal violence.

Last updated: Wednesday, March 01, 2017
Page ID: 49320